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How to initiate a warranty claim
When reaching out to our customer support team regarding a warranty claim, kindly include
a detailed description of the product in question, elaborate on the problem you are facing
with the product, and attach a valid proof of purchase for verification purposes.
You will need to provide the order number received by the purchaser if it was directly
purchased from Instachew or a copy of the proof of purchase if purchased from one
of our authorized retailers.
For items received as a gift
You will be responsible for all return shipping charges and will bear all risk of loss or damage
to the product while it is in route to us. For your protection, we recommend that you choose
a traceable shipping option.
Are there any costs associated with making a warranty claim?
Please be aware that damages resulting from negligence, accidents, misuse, abuse,
or product modification are not covered by our Return & Exchange Policy.
What actions will void the warranty?
To confirm your eligibility and ensure that your issue cannot be resolved through technical
support, we recommend visiting the "contact us" section of our website,
www.instachew.com, before filing a warranty claim. This will help to expedite the claims
process and ensure that any issues are resolved as quickly as possible.
What does the warranty cover?
WARRANTY FREQUENTLY ASKED QUESTIONS
Please refer to the website (instachew.com) for updates on offerings for warranty extensions.
Can the warranty be extended or renewed?
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