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Do you offer a return shipping service?
We can provide a return shipping label and deduct the shipping cost from your refund.
Can I return or exchange after purchase?
If you are unhappy with your purchase, you have 30 days (from the date you received it) to return
or exchange it. If you find any defects or need to return an item, please reach out to our
customer service team at service@instachew.com.
Please note however, that our Return & Exchange Policy doesn't extend to damages caused by
negligence, accidents, misuse, abuse, or product modification.
WARRANTY
The warranty for our product will be valid for a duration of one year starting from the purchase date. To be
eligible for the warranty, you will need to provide a proof of purchase, such as a receipt from Instachew or
one of its authorized retailers.
The warranty provided does not extend to consumable parts that undergo normal wear and tear, such as
batteries. It also does not cover damages resulting from the following:
Moreover, this warranty does not cover products that meet any of the following conditions:
• Physical or water damage.
• Unauthorized repair, modification, disassembly, or opening of the product's chassis.
• Improper operation, maintenance, or use contrary to product instructions or connection to an improper voltage supply.
• Negligent or careless use or operation of the product.
• Use of consumables, parts, or accessories, including batteries, not produced or recommended by Instachew unless
prohibited by applicable law.
• Used outside the country of purchase.
• Purchased from a non-authorized Instachew dealer.
• Repaired or modified by parties not affiliated with instachew.com or its authorized agents.
• Serial numbers have been tampered with or removed.
• Damaged from external sources such as transit, weather, electrical outages, or power surges, to the extent
allowed by applicable law.
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