Intelect 2778 - TROUBLESHOOTING; INTELECT MOBILE STIM AND COMBO ERROR MESSAGES

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Intelect® Mobile Stim and Combo Therapy Systems
A. The following information is provided as an aid in defining the
Software Error Messages of the Intelect Mobile Therapy System. Once
a particular Error Message is defined, the information will also list
probable causes and possible remedies. Once the problem area is
determined, subsequent tests for verification will be necessary to
determine a “Bad Board”.
All Troubleshooting and tests will be to validate a “Bad Board”
only. No component level troubleshooting information is or will be
provided by Chattanooga Group for field troubleshooting of board
components.
B. Once a particular PC Board has been determined as bad, refer to the
appropriate Removal and Replacement Section for the board affected
and follow the instructions for replacement of the board.
5.1 INTELECT MOBILE STIM AND COMBO ERROR MESSAGES
5 TROUBLESHOOTING
ERROR
CODE
ERROR
TYPE
DEFINITION PROBABLE CAUSES POSSIBLE REMEDY
USER CORRECTABLE WARNING MESSAGES
100 WARNING Ultrasound Applicator became unplugged. Ultrasound Applicator was unplugged while an Ultrasound
treatment was running.
Plug Ultrasound Applicator into proper receptacle on unit
making certain it is completely seated.
101 WARNING Ultrasound Applicator unplugged. User attempted to start an Ultrasound treatment, but no
Ultrasound Applicator was plugged into unit.
Plug Ultrasound Applicator into proper receptacle on unit
making certain it is completely seated.
102 WARNING Ultrasound Applicator not calibrated. The Ultrasound Applicator plugged into the unit needs to
be calibrated.
Contact dealer or Chattanooga Group for service.
103 WARNING Ultrasound Channel not available. User attempted to select Combo treatment, but the
Ultrasound Channel was already in use.
Wait until Ultrasound treatment is completed or stop
Ultrasound treatment and try again.
104 WARNING Stim Channel not available. User attempted to select an Electrotherapy or Combo
treatment, but all Stim Channels are in use.
Wait until Electrotherapy treatment is completed or stop
Electrotherapy treatment and try again.
105 WARNING Stim Channels not available. User attempted to select a two channel Electrotherapy
treatment, but at least one of the two stim channels were
already in use.
Wait until Electrotherapy treatment is completed or stop
Electrotherapy treatment and try again.
106 WARNING Overcurrent Stim channel has exceeded allowed current level and the
treatment has been stopped.
Reset treatement parameters and attempt session again.
107 WARNING Bad Contact Quality. Electrode contact is poor. Apply new electrodes to the treatment area.
108 WARNING Shorted Lead Wires Lead Wires are bad. Replace with new lead wires.
109 WARNING Power Supply current limit. User attempted to start two channels of Electrotherapy
while running an Ultrasound treatment with a 10 cm
2
Ultrasound Applicator and Ultrasound Output is currently
set to greater than 15 Watts..
Wait until Ultrasound treatment is completed or stop
Ultrasound treatment and try again or decrease ultrasound
output to less than 15 Watts.