xGenConnect Installation and Programming Guide 155
Appendix 2: App and Web Error Messages
Various error messages may appear in the xGenConnect Web Server and
UltraSync+ app.
Advanced/Settings Configuration Menus
• “You must select a Menu before you can scroll”: An attempt was made to
scroll up or down from the top level menu.
• “Select a submenu from the list or select back to access the main menu”:
An attempt was made to scroll up or down from a submenu that has no
additional levels
• “Defaulting requires 2 levels”: A Shortcut was entered without two levels.
Read Write errors and results
• “Write Access Denied”: Changes cannot be saved, check you have
permission or contact your installer.
• “Nothing displayed can be Saved”: No changes are possible on this screen.
• “Program Success!” Changes have been saved.
• “Name Saved”: Changes have been saved.
Zones Page
• “No Zones Configured for Your Access”: Displayed on Zones page when
there are no zones available to view
Data Entry Errors
• “Data must only contain the following characters”
• “Date must be of the form YYYY–MM–DD.”
• “Day must be from 1 to 31”
• “Data entry must only contain the numbers 0 – 9 and A–F”
• “Data entry must only contain the numbers 0 – 9”
• “Data must be a number from X to Y”
• “Improper Time Value”
• “must be 4 to 8 digits”
• “You must enter a user Number between 1 and 1048575”
• “PIN digits must be between 0 and 9”
• “PIN Must be 4–8 digits from 0–9”
• “Data must not contain the following characters []”
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