Intermec CK3X - Troubleshooting Computer Issues; Wi-Fi Connection Problems

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Manage the Computer

Use this chapter to learn how to remotely update, configure,

and monitor your Intermec computers. You will also find

information on installing and developing software

applications as well as how to upgrade the system software.

Main Page

Table of Contents3
Before You Begin8
Safety Information8
Global Services and Support8
Warranty Information8
Web Support9
Telephone Support9
Who Should Read this Manual9
Related Documents9
About the Computer Features11
About the CK3R and CK3X Mobile Computers12
What's New in this Release13
About Language Provisioning14
Turn on the CK3 for the First Time14
Save Current Language When You Update the os14
About the Battery15
Charge the Battery15
Battery Charge Times16
Change the Battery16
About Battery Status17
About Battery Life and Conservation19
About the Status Leds20
About the Keypad23
About the Color-Coded Keys24
How to Capitalize Characters25
About the Power Button26
About the Screen Backlight28
Configure the Screen Backlight Timeout28
Configure the Screen Backlight Brightness29
About the Audio Features30
Adjust the Speaker Volume30
About the Push-To-Talk Feature30
Record Audio30
Use the Computer as a Two-Way Radio31
How to Read Bar Codes31
Read Bar Codes with the Imager31
Connect a Bluetooth Scanner33
Connect a Tethered Scanner34
Insert a Microsd Card34
How to Transfer Files37
Set up the Computer as a Mass Storage Device37
CK3 Options and Accessories38
About the User Interface and Intermec Applications41
About the User Interface42
About the Home Screen42
About Screen Gestures44
Title Bar Status Icons44
Calibrate the Screen46
About Intermec Applications46
Intermec Applications on the Computer46
Downloadable Intermec Applications for the Computer48
About Features Demo48
About Intermec Browser48
About Intermec HTML5 Browser48
About Intermec Launcher49
About Intermec Terminal Emulator49
About Smartsystems49
Configure the Computer51
How to Configure the Computer52
About Intermec Settings on the Computer52
Start Intermec Settings53
About the Structure of Intermec Settings53
How to Navigate in Intermec Settings58
Enable Intermec Settings Password59
Restore Default Settings59
Configure the Computer Remotely with Smartsystems60
About Network Communications60
Configure 802.11 Radio Communications61
About Bluetooth Communications61
Turn on the Bluetooth Radio62
Connect a Bluetooth Scanner63
Create a Configuration Bar Code with Easyset64
Connect to a Bluetooth Printer64
Connect a Bluetooth Audio Device66
Connect to a Wireless Reader67
About Serial and USB Communications67
About Wireless Security68
Load a Certificate68
How to Make Your Security Choice70
Select a Funk Security Profile70
Configure WPA or WPA2 Personal (PSK) Security with Funk Security71
Configure 802.1X Security with Funk Security72
Configure LEAP Security with Funk Security73
Configure Static WEP Security with Funk Security73
Use Open (no Security) Associations with Funk Security74
Select Microsoft as Your Security Choice74
Curity74
Configure WPA or WPA2 Personal (PSK) Security with Microsoft Securi75
Configure 802.1X Security with Microsoft Security76
Configure Static WEP Security with Microsoft Security77
Use Open (no Security) Associations with Microsoft Security77
Manage the Computer79
How to Manage the Computer in Your Network80
How to Manage the Computer with Clonengo80
How to Manage the Computer with Smartsystems80
How to Manage the Computer with Third-Party Software81
How to Develop and Install Applications81
How to Package Your Application81
Install Applications with Smartsystems82
Install Applications with Microsoft Synchronization Software83
Install Applications with a Microsd Card83
How to Launch Applications Automatically84
How to Update the System Software84
Update the Computer with Smartsystems84
Update the Computer with a Microsd Card85
Troubleshoot and Maintain the Computer87
About the Intermec Dashboard88
About Troubleshooting the Computer89
Wi-Fi Connection Problems89
Check Wi-Fi Network Status90
802.1X Security Problems92
Troubleshoot the Scanner with Scan Diagnostics93
Problems Reading Bar Codes94
Problems Using the Computer96
Call Product Support96
Locate Your Configuration Number97
Locate Your Operating System Version97
How to Restart the Computer98
Reboot the Computer98
Cold Boot the Computer98
Clean Boot the Computer99
Clean the Computer100
Specifications101
Physical and Environmental Specifications102
EA31 Typical Reading Distances - Extended Reading Range105
EA31 Imager Minimum Reading Distances106
EA31 Imager Typical Reading Distances107
EA30 Typical Reading Distances - Extended Reading Range109
EA30 Area Imager Minimum Reading Distances110
EX25C Near-Far Range Area Imager Reading Distance111
N5603 Extended Range Reading Distances115
Default Settings117
Default Configuration118
Data Collection118
Rfid121
Communications123
Device Settings124
Core Messaging Service127
Device Monitor127
Virtual Wedge127
Location Services128
Keypads and Keystrokes129
Characters and Functions on Keypads130

Intermec CK3X - Troubleshooting Computer Issues; Wi-Fi Connection Problems

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