19
Troubleshooting (continued)
Symptom Solution
Scanner does not
read the correct
uppercase or
lowercase letter, or
number and
symbol.
If you use the Caps Lock on your terminal,
you must enable the Caps Lock command for
the scanner to read and correctly decode bar
code labels with uppercase letters.
If you use the Shift key on your terminal, you
must enable the Shift Lock command for the
scanner to read and correctly decode bar code
labels with symbols (for example: !#$%).
Scanner does not
read “shiny” bar
codes.
Scan at a slight angle or pitch to the bar code.
For help, see “Operating the Sabre 1551C
Laser Scanner” earlier in this guide.
Scanner emits three
beeps.
The scanner does not recognize the
programming code scanned. Make sure you
are scanning the correct programming bar
code and try again.
Scanner does not
emit a beam and
does not operate.
The scanner is not receiving power. Make
sure you are using the correct cable and that it
is plugged in and the terminal is on. Replace
damaged cables.
Make sure the scanner has been correctly
configured for your reader/terminal.
If you continue to encounter problems with your scanner,
contact your local Intermec representative.
To Next Page
Loading...
