Intex 28241EH - User Manual

Questions and Answers

C
Cassandra BatesAug 14, 2025
How to get rid of algae in Intex 28241EH?
- D
  David MillerAug 14, 2025
  If you observe algae in your Intex Swimming Pool, it's typically due to an imbalance in your pool's chlorine and pH levels. To resolve this, super chlorinate the water with a shock treatment and adjust the pH to the level recommended by your pool store. Vacuum the pool bottom thoroughly and maintain the correct chlorine level to prevent future algae growth.
D
Deanna TorresAug 17, 2025
What to do if there is floating matter in my Intex 28241EH Swimming Pool?
- R
  ruizmeghanAug 17, 2025
  If you notice floating matter in your Intex Swimming Pool, it could be due to several reasons. It may be caused by 'hard water' resulting from a high pH level, low chlorine content, or foreign matter in the water. To address this, correct the pH level, consulting with your pool dealer for advice if needed. Also, ensure the chlorine level is appropriate and clean or replace your filter cartridge.
S
Scott SpencerAug 20, 2025
Why is the water colored in my Intex 28241EH Swimming Pool?
- C
  Curtis WelchAug 20, 2025
  If the water in your Intex Swimming Pool is colored, it's likely due to the oxidation of copper, iron, or manganese in the water caused by the added chlorine. To fix this, adjust the pH to the recommended level and run the filter until the water becomes clear. Replace the filter cartridge frequently to maintain water quality.
J
Jacob ValenciaAug 23, 2025
What to do if Intex Swimming Pool has chronic low water level?
- T
  Troy EdwardsAug 25, 2025
  If you are experiencing a chronic low water level in your Intex Swimming Pool, it is probably due to a rip or hole in the pool liner or hoses. You can repair these damages with a patch kit. Make sure to finger-tighten all caps. If the problem persists, replace the hoses.
J
Jennifer MoralesAug 27, 2025
How to remove sediment on the bottom of Intex 28241EH?
- A
  Ashley StephensonAug 27, 2025
  If you find sediment accumulating on the bottom of your Intex Swimming Pool, it's likely due to heavy use, such as people frequently entering and exiting the pool. To resolve this, use an Intex pool vacuum to regularly clean the bottom of the pool.
D
Dennis IngramAug 30, 2025
What to do if Air Jet Valve is leaking in Intex 28241EH Swimming Pool?
- J
  judithwilliamsAug 31, 2025
  If the air jet valve on your Intex Swimming Pool is leaking, several issues could be the cause. Ensure the air jet valve is tightened and facing upwards. If that doesn't solve it, try turning the pump on for a few seconds, then off, repeating this process three times. If leakage continues, remove the air jet valve, flush out any dirt with water, and then replace the valve. If none of these steps work, consider replacing the air jet valve with a new one.
D
davisnicoleSep 3, 2025
How to remove surface debris from Intex 28241EH?
- J
  Jennifer GilbertSep 3, 2025
  If you're dealing with surface debris in your Intex Swimming Pool, it's probably because the pool is too close to trees. To resolve this, use an Intex pool skimmer regularly to remove the debris.
C
Carrie SmithSep 6, 2025
What to do if Pool Inlet Air Adaptor is leaking in Intex 28241EH?
- S
  susan30Sep 6, 2025
  If the pool inlet air adapter on your Intex Swimming Pool is leaking, it is probably because the hose clamps are not well-fitted. To fix this, tighten or reinstall the hose clamps.
K
Keith JohnstonSep 9, 2025
Why is the Inlet Treaded Air Connector leaking in my Intex 28241EH?
- T
  Tiffany CurtisSep 9, 2025
  If the inlet treaded air connector on your Intex Swimming Pool is leaking, it's likely the plunger valve is not well-fitted. Try tightening or reinstalling the plunger valve to resolve this issue.

Summary

Important Safety Rules

General Safety Rules

Covers supervision, electrical, suction risks, and emergency preparedness.

Pool Barrier Guidelines

Details requirements for residential swimming pool barriers, including height and openings.

Metal Frame Pool Operation and Maintenance

Parts Reference

Comprehensive list and quantities of pool parts for various sizes.

Pool Setup Instructions

Guides for site selection, ground preparation, and pool assembly.

Pool Maintenance and Chemicals

Guidance on water balance, sanitization, and chemical handling.

Pool Maintenance and Drainage

Procedures for draining the pool and preparing it for long-term storage.

Winter Preparations

Steps to properly winterize and store the pool for cold weather.

Troubleshooting

Common pool problems like algae, leaks, and colored water, with solutions.

Limited Warranty

Details the 1-year limited warranty for pool liner and frame, and claim procedures.

Deluxe Pool Maintenance Kit Safety

General Safety Warnings

Safety rules for adult use, pump operation, suction hazards, and electrical safety.

Deluxe Pool Maintenance Kit Operation and Storage

Parts Reference

Component list and part numbers for the maintenance kit.

Setup Instructions

Step-by-step guide for assembling the pool vacuum and attachments.

Vacuum Operating Instructions

Instructions for operating the pool vacuum, including priming and cleaning.

Skimmer and Brush Assembly;Operation

Assembly and operating instructions for the hand-held skimmer and brush.

Long Term Storage

Guidelines for cleaning and storing kit components for long-term.

Summary

Important Safety Rules

General Safety Rules

Covers supervision, electrical, suction risks, and emergency preparedness.

Pool Barrier Guidelines

Details requirements for residential swimming pool barriers, including height and openings.

Metal Frame Pool Operation and Maintenance

Parts Reference

Comprehensive list and quantities of pool parts for various sizes.

Pool Setup Instructions

Guides for site selection, ground preparation, and pool assembly.

Pool Maintenance and Chemicals

Guidance on water balance, sanitization, and chemical handling.

Pool Maintenance and Drainage

Procedures for draining the pool and preparing it for long-term storage.

Winter Preparations

Steps to properly winterize and store the pool for cold weather.

Troubleshooting

Common pool problems like algae, leaks, and colored water, with solutions.

Limited Warranty

Details the 1-year limited warranty for pool liner and frame, and claim procedures.

Deluxe Pool Maintenance Kit Safety

General Safety Warnings

Safety rules for adult use, pump operation, suction hazards, and electrical safety.

Deluxe Pool Maintenance Kit Operation and Storage

Parts Reference

Component list and part numbers for the maintenance kit.

Setup Instructions

Step-by-step guide for assembling the pool vacuum and attachments.

Vacuum Operating Instructions

Instructions for operating the pool vacuum, including priming and cleaning.

Skimmer and Brush Assembly;Operation

Assembly and operating instructions for the hand-held skimmer and brush.

Long Term Storage

Guidelines for cleaning and storing kit components for long-term.

Overview

INTEX 28241EH Metal Frame Above Ground Swimming Pool Set
Usage Features
Maintenance Features
Intex 28003E Deluxe Pool Maintenance Kit for Above Ground Pools
Usage Features
Maintenance Features
General Safety for Both Products

This document provides user manuals for two Intex products: the INTEX 28241EH Metal Frame Above Ground Swimming Pool Set and the Intex 28003E Deluxe Pool Maintenance Kit.

INTEX 28241EH Metal Frame Above Ground Swimming Pool Set

This is an above-ground swimming pool designed for outdoor use, offering a recreational water experience. The pool set includes a metal frame, a pool liner, a filter pump, a removable ladder, a pool cover, and a ground cloth. It is designed for assembly and disassembly by adults only.

Usage Features:

Site Selection: The pool must be set up on an absolutely flat, level, and compacted ground surface that can withstand the weight of a filled pool. It should not be placed on a deck, balcony, or platform. A minimum of 4 feet of space around the pool is required for safety and access. Aggressive grasses should be eliminated from under the pool liner as they can grow through it. The area should also facilitate proper drainage of pool water.
Assembly: A team of 2-3 people is recommended for pool setup, and no tools are required for assembly. The liner should be spread out on the ground cloth with the drain valve directed towards the draining area. It's important to allow the sun to warm up the liner before inserting the horizontal beams into the sleeve openings. Talcum powder can be sprinkled on the horizontal beams to ease their removal during disassembly. The horizontal beams and T-joints should be connected in a circular fashion, starting from one location and working in the same direction. For larger pools (10' and above), vertical legs are inserted into belt loops on the liner before connecting to the T-joints. The last joint connection may require simultaneously raising the joint and beam slightly to facilitate insertion.
Filling: Before filling, ensure the drain plug inside the pool is closed and the drain cap on the outside is tightly screwed on. The pool should be filled with no more than 1 inch (2.5 cm) of water initially to check for levelness. If the water flows to one side, the pool is not completely level, and the pool must be drained, the area leveled, or the pool moved to a level area before refilling. Wrinkles in the bottom liner should be smoothed out from inside or outside the pool. The pool should be filled up to just below the sleeve line.
Safety: Continuous and competent adult supervision of children and disabled individuals is required at all times. Safety barriers (fencing, locked doors/windows) should be installed to prevent unauthorized access. Never dive, jump, or slide into the pool. Do not lean, straddle, or exert pressure on the inflatable ring or top rim. All toys and flotation devices should be removed from the pool area when not in use to avoid attracting young children. Rescue equipment (ring buoy, rigid pole) and emergency numbers should be kept by the pool. Never swim alone. The pool floor must be visible at all times from the outside barrier. If swimming at night, proper artificial lighting is necessary. Avoid alcohol or drugs when using the pool. Keep children away from pool covers. Pool covers must be completely removed before use. The pool area should be kept clean and clear to prevent slips and falls.
Electrical Safety: The filter pump must only be connected to a grounding type receptacle protected by a ground-fault circuit interrupter (GFCI). Extension cords, timers, plug adapters, or converter plugs should not be used. The power cord should be located where it cannot be damaged by lawn mowers, hedge trimmers, or other equipment.
Aquatic Safety Signs: A "Danger No Diving or Jumping" sign should be posted in a highly visible area near the pool. It is recommended to hold a family meeting to establish pool rules, including safety guidelines, and review them regularly with all users and guests.

Maintenance Features:

Water Quality: Maintaining proper water balance with sanitizers is crucial for maximizing liner life and ensuring clean, healthy, and safe water. Consult a pool professional for chemical, test kits, and testing procedures. Never let undissolved chlorine come into contact with the liner; dissolve granular or tablet chlorine in a bucket of water first. Never mix chemicals together; add them separately and dissolve each thoroughly.
Cleaning: An Intex pool skimmer and vacuum (available separately) can assist in maintaining clean pool water. Do not use a pressure washer to clean the pool.
Excessive Rain: Immediately drain rainwater that causes the water level to exceed the maximum to prevent damage and overfilling.
Long Term Storage:
- Drain the pool completely by attaching a garden hose to the drain connector. Lift the pool from the side opposite the drain to empty any remaining water.
- Disconnect the hose and adapter, re-insert the drain plug, and replace the drain cap.
- Disassemble the pool by reversing the setup instructions.
- Ensure the pool and all parts are completely dry before storage. Air dry the liner in the sun. Sprinkle talcum powder on the liner to prevent sticking and absorb residual moisture.
- Fold the liner into a square shape: fold one-sixth of the liner in on itself twice from one side, then repeat from the opposite side. Fold the two opposing folded sides over each other like closing a book, then fold the two long ends to the middle, and finally compact the liner.
- Store the liner and accessories in a dry, temperature-controlled location (between 32°F/0°C and 104°F/40°C). The original packaging can be used for storage.

Intex 28003E Deluxe Pool Maintenance Kit for Above Ground Pools

This kit provides tools for cleaning and maintaining above-ground swimming pools, including a pool vacuum, a hand-held skimmer net, and a hand-held brush. It is designed for adult use only.

Usage Features:

Filter Pump Requirement: The kit requires a filter pump with a flow rate between 800 - 4000 gallons/hour (3028 - 15140 liters/hour) for optimal operation of the pool vacuum.
Telescoping Aluminum Handle: The kit includes a telescoping aluminum shaft that can be adjusted in length by unlocking, extending, and locking each section. This handle is used with all three cleaning accessories.
Skimmer Net Assembly & Operation:
- The skimmer net (12) connects to the telescoping handle (10) by aligning the plastic spring inside the net with the pre-drilled holes in the handle. Gently squeeze the spring tips to allow the handle to slip onto the net until the spring "pops" into place.
- Use the skimmer net to sweep the surface of the pool and remove floating leaves and other debris.
Hand-held Brush Assembly & Operation:
- The brush head (11) connects to the telescoping handle (10) in the same manner as the skimmer net, using the internal plastic spring.
- Use the brush to sweep the entire side and bottom surfaces of the pool liner to remove dust and dead algae.
Pool Vacuum Assembly & Operation:
- Debris Bag Installation: Insert the debris bag (4) into the vacuum body (3).
- Vacuum Body Cover: Install the vacuum body cover (5) onto the vacuum body (3) and turn it clockwise to securely lock it.
- Cleaning Head Attachment: Attach the desired cleaning head accessory to the vacuum body cover.
  - The flat vacuum nozzle (8) is used for picking up heavy and/or mid-large particles (sand, stones) and for maneuvering around tight corners or pool edges.
  - The vacuum head brush (6) is used for picking up fine and/or small debris (dust, dead algae) from the pool floor.
  - Ensure the ridge on the vacuum body cover's attachment end matches the groove on the nozzle or brush head.
- Hose Connection: Attach one end of the vacuum hose (13) to the vacuum body (3), ensuring the hose end covers the hose seal (2).
- Handle Attachment: Squeeze the spring tips (1) and attach the telescoping aluminum shaft (10) onto the vacuum body (3), ensuring the spring "pops" into the pre-drilled holes. Adjust the shaft length as needed.
- Adaptor Connection: Screw the adaptor (9) to the threaded strainer connector from inside the pool.
- Hose Priming: Place the assembled vacuum into the water. Fill the vacuum hose (13) with water by slowly submerging it vertically, section by section, starting from the end closest to the vacuum body. This removes entrapped air.
- Final Hose Connection: Once the hose is filled with water and water flows out the other end, quickly attach that end to the adaptor (9).
- Pump Operation: Turn on the filter pump. To eliminate air trapped in the hose or pump system, turn the air release valve (if any) 1-2 turns counter-clockwise. Refer to the pump owner's manual for details. Never run the pump dry. Keep the vacuum body submerged at all times during use.
- Vacuuming: Use soft, gentle strokes to "sweep" the entire bottom surface of the pool liner until it is clear of debris.
- Low Suction Troubleshooting: If suction is low, check that all air has been removed from the hose. If the problem persists, review the filter pump's troubleshooting guide for "Filter pump does not pump water or flow is very slow" and check if the debris bag and filter pump cartridge are clean.

Maintenance Features:

Cleaning Debris Bag: If the debris bag (4) is full or suction is low, turn off the pump, remove the vacuum assembly from the water, and empty the debris bag by reversing the assembly steps. Ensure the debris bag and vacuum body are clean before reassembling.
Post-Use Cleaning: After each use, turn off the pump and disconnect the power cord. Remove the pool vacuum from the pool. Disassemble the vacuum cleaner, clean the debris bag if necessary, and clean all components.
Long Term Storage:
- Turn off the filter pump and disconnect the power cord.
- Disassemble the pool vacuum, hand-held skimmer, or hand-held brush by reversing the setup instructions.
- Clean and air dry all accessories and parts thoroughly.
- Store the original packaging in a dry, cool storage location.

General Safety for Both Products:

Adult Supervision: Continuous and competent adult supervision is required for children and disabled individuals around the pool.
No Diving/Jumping: Never dive, jump, or slide into an above-ground pool or any shallow body of water.
Electrical Safety: Connect filter pumps only to a GFCI-protected grounding type receptacle. Do not use extension cords, timers, or adapters. Keep electrical lines, radios, speakers, and other electrical appliances away from the pool.
Suction Hazard: If a drain or suction outlet cover is missing or broken, do not use the pool. Keep hands, hair, and jewelry away from suction openings when the filter pump is operating.
Pool Covers: Keep children away from pool covers to avoid entanglement and drowning. Completely remove pool covers before use. Do not cover the pool while anyone is in it.
Water Quality: Keep pool water clean and sanitized to prevent recreational water illnesses. Do not swallow pool water.
Emergency Preparedness: Keep a working phone and emergency numbers near the pool. Consider becoming certified in CPR.
Product Integrity: All pools are subject to wear and deterioration. Proper maintenance is essential to prevent operational failure and water loss.
Outdoor Use: These pools are for outdoor use only.
Storage: When not in use for a longer period, empty the pool completely and store it safely to prevent water collection from rain or other sources.
Chemical Handling: Always follow chemical manufacturer's directions and hazard warnings. Do not add chemicals if the pool is occupied. Concentrated chlorine solutions can damage the pool liner.
Filter Cartridges: Keep spare filter cartridges on hand and replace them every two weeks.

Intex 28241EH Specifications

General

Brand	Intex
Model	28241EH
Type	Above Ground
Shape	Round
Dimensions	15 ft x 48 in
Diameter	15 ft
Height	48 in
Frame Material	Steel
Liner Material	PVC
Pump Included	Yes
Included Accessories	Ladder, Ground Cloth