Inventis PICCOLO - Unlikely Exam Results Troubleshooting; Test Access Issues

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Problem
Possible cause
Solution
The audiometer
does not feature the
Aero option
Substitute the audiometer
Faulty Bluetooth
module of
audiometer
Contact your dealer or service
provider
Unlikely exam
results
Expired calibration
Perform audiometer calibration
Wrong kind of
selected AC
transducer
(headphones or
earphones)
Modify the selection of current
AC transducer, from Maestro
software or app
You cannot
access to a test
Optional test not
enabled
Contact your reference technical
service to obtain the licence,
communicating the device serial
number
When the audiometer is used in conjunction with a soundproof booth,
check that the connections both inside the booth and between the
booth and the instrument are correct and secure.