Smartphone – Tracker connection
I can’t connect my tracker to my smartphone
• If the user is setting up their tracker, please make sure they have connected their
device to a power supply using a Micro-USB cable. This will allow the device to be
detected by the user’s smartphone.
• Check that there is no other smartphone connected to the Bluetooth tracker at
the same time.
• If the phone still does not detect the device: toggle off and toggle back on the
Bluetooth in the smartphone settings. Restart the tracker by pressing the button
for 10 seconds, and try again.
• If the smartphone still cannot connect to the device, please reboot the
smartphone.
Restart the tracker by pressing the button for 10 seconds, and try again.
I want to follow my tracker on another smartphone
In order to display the tracker’s location on another smartphone:
• Download the Invoxia GPS app on the second smartphone.
• Open the app and click "Login".
• Type the email linked to your user account.
• Type in your password and confirm.
• You are now logged in.
I want to add another tracker to my account
• Turn on Bluetooth connection on your smartphone.
• Open the Invoxia GPS mobile application.
• Connect the tracker to a power source.
• Click on your profile
• Click on "Add a tracker"
• Bring the GPS tracker next to your smartphone, it will be detected by Bluetooth;
as soon as it is detected, click on "Start installation".
• Choose your country of use.
• Wait for the GPS tracker to update and configure, it may take a few minutes.
Please do not leave the app and keep your smartphone close to the GPS tracker
for the duration of this step.
• You can now start using the GPS tracker. Be sure to allow notifications for the
Invoxia GPS application on your smartphone settings in order to receive alerts.
Note: On Android, access to the phone’s location is necessary to be able to connect your
Tracker with your phone. Please allow the Invoxia GPS application to access your
location.
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