Invoxia Pet Tracker - Default Chapter; Table of Contents

Support Guidelines - 20191003 - Version 1.0
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Product Presentation ............................................................................................ 3
Invoxia Pet Tracker ...................................................................................................................... 3
Network 5
Local coverage verification ......................................................................................................... 5
Network limitations ..................................................................................................................... 6
Geolocation 7
The tracker does not send its position ...................................................................................... 9
The tracker is not precise enough ........................................................................................... 10
Battery 11
Battery life .................................................................................................................................. 11
The tracker does not charge .................................................................................................... 11
A question mark has appeared over the battery icon .......................................................... 12
Smartphone – Tracker connection 13
I can’t connect my tracker to my smartphone ....................................................................... 13
I want to follow my tracker on another smartphone ............................................................ 13
I want to add another tracker to my account ........................................................................ 13
I want to unpait a tracker from my account ........................................................................... 14
Alerts 15
How do I delete an alert zone? ................................................................................................. 15
How do I set up a movement alert? ........................................................................................ 15
How do I set up an anti-theft alert? ......................................................................................... 15
I can’t find my problem in this list 16