21
Troubleshooting (continued)
• POOR SOUND Quality:
o If a recording sounds distorted or garbled during
playback, you may need to adjust the input volume
from the turntable. Try moving the Input Level slider
in Audacity to the left to lower the input volume (See
Figure 17). You can use the normalize effect as
described above to bring the volume back up to
normal after the recording.
o Check your cartridge connection to make sure it is
secure to the tone arm. You need to have the
cartridge installed even when using the line input on
the device to prevent feedback.
o Make sure that your RCA plugs are plugged into a
source or not touching bare metal. If you are
experiencing noise through the USB, you may have
interference from the RCA plugs. Ensure the USB cable
is not touching or near any other cables.
o If you experience any odd sounds coming from the
recording, try closing all applications, restarting the
computer, and only run Audacity while recording.
o If you are using the RCA plugs, make sure that you
have the PHONO/LINE switch on the bottom panel set
to the correct position. Refer to the Quick Start guide
for more information.
For technical support, please contact
ION Audio at (401) 658-3743
Manual Version 2.0
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