1. What if the E-Scooter arrived missing accessory or broken part?
A: Please take a photo and send to iscooter Support Team by sending
email: support@iscooterglobal.com. And iscooter Support Team will reply
you soon and send correct accessory or part replacement.
2. Is the tire replaceable and how to replace the tire?
Yes, the tire is replaceable. Please contact iscooter support team for more
information or search the video “How to replace the pneumatic tire”
in YouTube instead.
5. Why the screen returns an error code?
A: If you see any error code below, Please contact iscooter Support Team
to remove the error code.
4. What should I do when I hear an unusual noise coming from the rear wheel?
A: It usually means your disc brake tilt and cause friction noise. Please see
Disc Brake Adjustment page. If you still have problem, please contact us
for help.
3. What if the rear disc brake of the scooter doesn't work well?
A: You may please contact us for instructions of brake adjusting, or search
"How to adjust rear brake of scooter" in YouTube for tutorial video as well.
E04 Short Circuit Failure E13 Motor Phase C Current Sensor Failure
E10 Controller/Instrument Communication Failure E14 Accelerator Failure
E11 Motor Phase A Current Sensor Failure E15 Brake Failure
E12 Motor Phase B Current Sensor Failure E16 Motor Hall Failure
Question & Answer
Contact us if you experience issues relating to riding, maintenance and safety,
or errors/faults with your iscooter i9 electric scooter.
E-mail Service: support@iscooterglobal.com
Contact Us
www.iscooterglobal.com
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