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Jabra Elite 7 Pro Troubleshooting Guide

Jabra Elite 7 Pro
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Troubleshooting Guide For Jabra Elite 7 Pro / 7 Active
Can I change the button functions on my earbuds?
You can change the default button functions on your earbuds in the Jabra Sound+
app, MyControls. You can configure single, double, or triple-press actions for how the buttons will
control the following functions for media, call handling, and Sound Modes.
ANC on/off for calls
Sidetone on/off
Hold current call and answer incoming call
Switch between held call and current call
Your preferred button configurations will be saved on your Jabra device, but you can always reset
your device to the default settings.
Does a higher wattage charging pad reduce the charging time?
No. For charging pads with a minimum of 5 watts, the charging case will always draw at a rate of 5
watts, regardless of the total wattage output of the charging pad.
Total charge time will depend on the battery level of the earbuds and charging case
How do I access the voice assistant using my Jabra device?
To access the voice assistant on your mobile device using your Jabra device, double-press
the Left button when not on a call.
Note
You can change your preferred voice assistant in Jabra Sound+.
How do I achieve the best sound with my Jabra true wireless earbuds?
To achieve the optimal comfort and sound quality, the fit of the earbuds is essential. With the
right size EarGels, the earbuds will create a tight seal in your ear canal to reduce audio leakage
and provide a fuller sound experience.

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Jabra Elite 7 Pro Specifications

General IconGeneral
Battery typeBuilt-in battery
Fast chargingYes
Charging sourceUSB
Battery technologyLithium
Fast charging time5 min
Battery recharge time2.5 h
Continuous audio playback time8 h
Continuous audio playback time (with charging case)35 h
Control typeButtons
Headset typeBinaural
Product typeHeadset
CertificationMFi, Qi, FCC, ISED, CE, Proposition 65
Motion sensorNo
Product colorBlack, Titanium
Wearing styleIn-ear
Operating keysVolume +, Volume -
Volume controlButton
Recommended usageCalls/Music
Protection featuresWater resistant
Hearing protection technologiesJabra PeakStop
International Protection (IP) codeIP57
Number of simultaneously connected devices (max)2
Driver unit6 mm
Ear couplingIntraaural
Noise canceling typeActive
Intraaural headphones typeEarbuds
Microphone typeBoom
Number of microphones6
Quantity1
Eartips materialSilicone
Accessories included in set3 sizes silicone eartips
Charging case connector typeUSB Type-C
Wireless range10 m
Bluetooth version5.2
Bluetooth profilesHSP
Connectivity technologyWireless
Applications supportedJabra Sound+
Voice guidance languagesENG, FRE, DEU, JPN, KOR
Sustainability certificatesREACH, RoHS
Weight and Dimensions IconWeight and Dimensions
Width19.1 mm
Charging case weight54.8 g
Left earpiece weight5.4 g

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