Troubleshooting Guide For Jabra Elite 7 Pro / 7 Active
Can I change the button functions on my earbuds?
You can change the default button functions on your earbuds in the Jabra Sound+
app, MyControls. You can configure single, double, or triple-press actions for how the buttons will
control the following functions for media, call handling, and Sound Modes.
ANC on/off for calls
Sidetone on/off
Hold current call and answer incoming call
Switch between held call and current call
Your preferred button configurations will be saved on your Jabra device, but you can always reset
your device to the default settings.
Does a higher wattage charging pad reduce the charging time?
No. For charging pads with a minimum of 5 watts, the charging case will always draw at a rate of 5
watts, regardless of the total wattage output of the charging pad.
Total charge time will depend on the battery level of the earbuds and charging case
How do I access the voice assistant using my Jabra device?
To access the voice assistant on your mobile device using your Jabra device, double-press
the Left button when not on a call.
Note
You can change your preferred voice assistant in Jabra Sound+.
How do I achieve the best sound with my Jabra true wireless earbuds?
To achieve the optimal comfort and sound quality, the fit of the earbuds is essential. With the
right size EarGels, the earbuds will create a tight seal in your ear canal to reduce audio leakage
and provide a fuller sound experience.
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