74
to clean the shower), taking care to remove any residues with 
plenty of water. 
Do not use abrasive products.
8- Replacing the quartz tube. Position the new quartz tube 
(2) into its place (1), first inserting the domed end and checking 
that the other end has been inserted correctly in its support (if 
the position is correct, only a small part of the tube is exposed). 
9- Re-apply the washer (4) to the open end of the tube. Retight-
en the nut (5) and refill the hot tub far enough to operate the 
pumps and to verify that there are no leaks from the nut; in 
case of leaks tighten it by up to 1/4 of a turn.If that does not 
suffice, it is necessary to clean the quartz tube again, checking 
for leaks before proceeding to the next step.
10- Turn on the hot tub’s main switch again.
11- Activate the pump so that water flows through the Clear-
ray® system; allow it to continue to operate for about 5 min-
utes, making sure there are no leaks. In case of leaks, switch 
off the pump and the master switch, repeating the quartz tube 
cleaning procedure.
12- Reconnect the UV lamp (7) connector to the power supply 
(11); if replacing the lamp, insert it into the quartz tube.
Do not handle the UV lamp with bare hands; use a pair of 
latex gloves to handle the UV lamp.
13- Place the lamp cover (6) on the nut (5).Finally, screw the 
acover (9). Finally, screw the cover (9) with the gasket (8) and 
the screws (10).
The UV lamp contains mercury; in case of replacement, 
discard the old lamp as specified by law.
 4 -Turn on the hot tub master switch again and 
test the operation of the device: the green led 
signals that the Clearray® is powered (and should 
always be on) while the red one indicates that the 
UV lamp is turned on.
 
Error/Display Messages
There are a number of unique functions designed into your 
Jacuzzi spa to protect it from damage and/or to aid in trouble-
shooting. 
When an error occurs the spa will notify you by showing the 
screen below.
A solid white light indicates that all operations are normal. A 
solid red light indicates that immediate attention is required 
to clear or fix an error code. 
Following is a listing of all the possible messages along with their 
meanings. Always insist on genuine Jacuzzi replacement parts.
(
) will remain on the screen as a reminder. If the error is not 
taken care of or fixed, the error display will reappear in 2 hours.
The flow switch is malfunctioning open. Heater 
is disabled. The circulation pump’s filter is 
excessively dirty, or an air lock has occurred at 
the circulation pump intake. Contact your 
authorized dealer or service organizations.
FLOW ERROR
1
100
6:45p
2
“OPEN FLOW SWITCH” The flow switch circuit will not close 
(Heater is deactivated) 
The circulation pump’s filter cartridge is excessively dirty or there is 
an air lock at the circulation pump intake.
Q Refer to the user manual for further information; contact 
your authorised Jacuzzi® retailer.
“CLOSED FLOW SWITCH” 
(Heater is deactivated. The filter/circulation may also be deac-
tivated.) The flow switch is malfunctioning closed. 
QContact your authorised Jacuzzi® retailer.
“FLOW RESTRICTION” (decrease in water flow)
Heater deactivated.
QBefore contacting your Jacuzzi® dealer, check that the filters 
are not clogged (refer to the chapter on cleaning the filters) 
and that the water level is correct.
“SHORTED HILIMIT TEMP SENSOR” 
The hi-limit temperature sensor is not functional. Heater is 
disabled. 
Q It must be repaired by an authorised Jacuzzi® technician 
only
“OPEN HILIMIT TEMP SENSOR” The maximum temperature 
sensor circuit will not close
The hi-limit temperature sensor is not functional. Heater is 
disabled. 
Q It must be repaired by an authorised Jacuzzi® technician 
only
“SHORTED WATER TEMP SENSOR” 
The temperature sensor is not functional. Heater is disabled. 
Q It must be repaired by an authorised Jacuzzi® technician 
only
“OPEN WATER TEMP SENSOR” The water temperature sensor 
circuit will not close 
The temperature sensor is not functional. Heater is disabled. 
Q It must be repaired by an authorised Jacuzzi® technician 
only
“CLOSED FLOW SWITCH ON STARTUP” 
Flow switch is non-functional. Closed or shorted flow switch 
1
2
0
 
-
 2
3
0
V