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Troubleshoot Guide
Failures Possible Causes Solutions
The product cannot
function normally
The air cannot be ducted
smoothly from the air
outlet
The machine makes noise
while functioning
The indicator light for filter
change is still flashing after
change.
The wind speed seems to
decrease
The air purifier gives out
odor
1.There are problems in connection.
2.The filter cover is not properly
installed.
1.The plastic package of the new
filter is not removed.
2.The air outlet of purifier is blocked
by foreign matters.
1.Check if the plug is plugged into the
socket and if the power button is turned
on.
2.Reinstall the filter cover.
1.The inlet or outlet is blocked by
foreign matters.
2.There are foreign matters in the
air flue of machine.
1.Please remove the plastic package
at first.
2.Clean up the foreign matters.
1.Please remove the obstructive
matters first.
2.Clean up the foreign matters.
The most frequently asked questions of this product are listed here. If you cannot find the solution to your question, please
contact our after-sales service department.
1.The filter reset button has not been
pressed.
1.Press and hold the filter button for
more than 3 seconds, and complete
the filter reset after hearing a prompt
tone “ding”.
1. The filter life has expired, or the
filter is blocked by hair.
1.Clean the dust and hair on the
surface with a vacuum cleaner;
change the failed filter.
1.The pollutant concentration may be
too high, and the filter may reach a
saturated state in advance.
1.The filter needs to be changed to
avoid secondary pollution.
Warranty
Warranty Information
The products of Jafanda have a warranty period of 1 year from the date of purchase. In
addition, Jafanda guarantees that all the products are made from top-quality materials,
and you can enjoy excellent technology and service from the date of purchase to the end
of the warranty period.
Jafanda will replace the defective products caused by manufacturing technique with
qualified products, or the customers can apply for a refund within 30 days from the date of
purchase. Limited warranty only applies to the case of installation, use and maintenance
of the air purifier in accordance with this manual.
One-year warranty extension:
Register your product at www.jafanda.com/pages/warranty
Your warranty period will be extended for an additional one year
Please fill in all required fields, including your order ID, place of purchase and date of
purchase (if applicable)
1. When the reset button of filter
life lights up in red and the last
indicator begins to flash, it
prompts that the filter needs to
be replaced.
2.Touch the on-off button to power
off, and unplug the machine.
3. Pull the filter cover out slightly.
4.Take out the filter cover. 5.Take out the failed filter in the
machine.
6.Remove the plastic film from
the new filter.
Filter replacement
7. Reinstall the new filter in
the machine.
8.Put the filter cover back
9.Plug in and touch the on-off
button .
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Warranty
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