so it will pay you to check with your dealer first to reduce delays.
If
the dealer
is
not an authorized service center for the product in
question,
he
should assist you in obtaining authorized service.
FACTORY
A
factory service department
is
operated at our Middlebury,
Indiana, n~anufacturing facility. Should your Jayco
R.V.
be in need
of
repairs and your dealer recommends that the factory repair it,
it
ma?; be returned to our plant for repairs upon following these
procedures.
I.
Your dealer
must
make
an
appointment prior to returning
it to the factory service department.
2.
Jayco does not accept collect phone calls,
3.
Freight costs are the responsibility of the owner.
PARTS
Parts are available at most Jayco dealerships or your dealer will
order parts for you as needed. Should you be unable to find a
dealer in your local area, contact our Customer Relations
Department and
we
will
assisr you in providing parts through
an
authori~ed dealer or from Jay-Parr Supply, our parts department in
Middlebury, Indiana.
OWNER'S
RESQONSIBllLZTY
It is the owner's responsibility to properly maintain hidher new
Jayco
R.V.
and be observant to any possible problems in warranty
or otherwise. Negligence is not covered by warranty. Your
R.V.
coach should be checked visually before leaving on a camping trip,
especially
an
extended trip. Reguiar maintenance is imponant and
can save frustration
in
the event of breakdowns.
If
warranty service is needed while traveling, contact our Customer
Relations Department and you
will
be directed to proper personnel.
To have warranty service provided at a non-Jayco unauthorized
service center, it
must
have
prior
approval.
Any unauthorized
repairs will void warranty on your Jayco
coach.
The return
of
defective parts is required for warranty coverage
should repairs
be
made
at
either an authorized or non-authorized
service center. The returned parts are subject to approval by
Javco's warranty administrator before reimbursement
can
be
made.
Please
keep
your owner's manual, service center list for separately
warranted products. your copy
of
"limited Warranty
and
Customer
Delivery Form", and any other related papers in your trailer.
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