OBTAINING SERVICE FOR
SEPARATELY WARRANTED ITEMS
Your selling dealer is responsible for servicing
your RV before delivery, and has an interest in
your continued satisfaction. We recommend
your dealer perform all inspection, warranty
and maintenance services. Some dealers may
be authorized service centers for those
component-manufacturers whose products
are warranted separately and excluded from
the Jayco limited warranty (refer to your
Goodie Bag).
OBTAINING SERVICE AT JAYCO
Should your RV be in need of service, and your
dealer recommend that the repairs be made at
the Jayco Factory Service Center, your RV
may be returned to us with the following
guidelines*:
0 You or your dealer must make a confirmed
appointment a minimum of 60 days prior to
dropping off your RV at the Jayco Factory
Service Center.
0 The holding tanks must be emptied and
rinsed. We have a dumping station
available for customer use.
0 The propane system and all electrical
systems must be shut down and turned off.
We are not responsible for discharged
batteries or propane tanks.
0 During the appropriate season, please
ensure your RV is winterized.
0 Unless prior approval has been obtained
from the Jayco Factory Service Center, all
personal items must be removed from the
area where you are requesting service
repair and the refrigerator emptied.
0 You are responsible for all transportation
costs. You may need to arrange for
alternative accommodations for some
types of repairs. Please be prepared
accordingly.
*Jayco Customer Service occasionally utilizes
local independent repair facilities. Your vehicle
may be referred to or repaired by one of these
local repair facilities.
JAYPLUS
EXTENDED SERVICE CONTRACT
You can purchase
the JayPlus
Extended Service
Conrtact through a participating Jayco dealer.
For more information, please contact your
dealer or call 1-800-RV-JAYCO to locate
participating dealers.
REPLACEMENT PARTS
Jayco does not sell parts retail direct or to
non-authorized dealers. Please contact your
RV dealer for assistance in obtaining
replacement parts. If the original part is no
longer available, Jayco will try to provide an
appropriate substitute.
7
SECTION 1
WARRANTY & SERVICE
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