Customer Service. If NHTSA receives similar
complaints, it may open an investigation, and if
it finds that a safety defect exists in a group of
vehicles it may order a recall and remedy
campaign. However, NHTSA cannot become
involved in individual problems between you,
your dealer or Jayco. For additional
information, please refer to the NHTSA
website at www.safercar.gov.
To contact NHTSA by phone:
Call the DOT Vehicle Safety Hotline at
1-888-DASH-2-DOT (1-888-327-4236) and a
NHTSA representative will record your
complaint information. Or TTY: 1-800-424-
9153 or 1-202-484-5238
To contact NHTSA by mail:
U.S. Department of Transportation
National Highway Traffic Safety Administration
Office of Defects Investigation
NVS-210, 400 7th Street, SW
Washington, DC 20590
In Canada
If you believe your vehicle has an alleged
safety defect, you should contact Transport
Canada, in addition to contacting Jayco
Customer Service. Transport Canada prefers
to be called instead of posted mail or email as
it enables their investigators to confirm that
your information is correct, and to answer your
questions accurately. For additional
information, please refer to the Transport
Canada website at www.tc.gc.ca.
To contact Transport Canada by phone:
Call 1-800-333-0510 or (613) 993-9851 if you
are calling from the Ottawa region and ask to
speak to a defect investigator.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
MANUFACTURING PROCESS
Jayco recreational vehicles
are manufactured for use as
temporary living quarters for
recreation, camping and
travel uses, all as defined by
the bylaws of the
Recreational Vehicle
Industry Association (RVIA).
This recreation vehicle is
not intended for use as a
full-time residence or for
commercial use. Commercial use means
using the RV as a business asset such as a
mobile office or using the RV for lease or rental
purposes.
Jayco reserves the right to discontinue or
change specifications or design at any time
without notice and without incurring any
obligation whatsoever. RVs built for sale in
Canada may differ to conform to Canadian
Codes.
CUSTOMER RESPONSIBILITY
It is important you read and understand the
information in this manual and your Goodie
Bag before using your RV. Familiarize yourself
with the applicable warranties. You are
responsible for ensuring the procedures for
obtaining warranty repairs are followed
properly.
As the owner of the RV, you are responsible for
regular and proper maintenance performed in
accordance with this manual and the OEM
operator's manuals. This will prevent
conditions arising from neglect that are not
covered by the Towable Limited Warranty. It is
your responsibility and obligation to return
your RV to your dealer for warranty service
repair.
As with your other personal belongings, it is
important that you protect yourself and others
with insurance coverage. Your insurance
agent can assist you in obtaining the
appropriate insurance coverage for personal
liability, theft, collision, property damage, etc.
Or your dealer may be of assistance in
2
SECTION 1
WARRANTY & SERVICE
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