PRODUCT WARRANTY For 5 years from the date of installation (2 years RDO 1800) this product
will be repaired, or replaced free of charge, if defective in material or workmanship.
ADDITIONAL WARRANTY ON PARTS Replacement parts for any defective parts on this product will be
furnished, free of charge. Any costs for professional installation are included.
WARRANTY RESTRICTION This Garage Door Opener Warranty does not cover light bulbs or fuses, which
are expendable items, or repair parts necessary because of operator abuse or negligence, including the failure
to adjust and operate this garage door opener according to instructions contained in the owners’ manual. This
warranty also does not cover any problems caused by interference or impact damage and does not cover
remote controls.
This warranty remains valid providing the door has been serviced at least every 3 years (1 year RDO 1800) by
any professional garage door company since the installation of this opener. Proof of service will be requested
and failure to produce this may void your warranty.
Warranty is void if damage or premature wear to the opener is sustained by a broken, unbalanced, worn or
damaged garage door.
Original purchase receipt / Invoice is required to process a warranty claim.
If a Technician is requested to attend and rectify the issue and it is reasonably deemed to be caused by other
factors other than a product fault the customer agrees that they may be charged a call out fee, plus any parts
required to complete the repair. Liability – Australia only
Under no circumstances shall the Seller be liable for consequential, incidental or special damages arising in
connection with the use, or inability to use, the Unit. In no event shall the Seller's liability for damages or injury
arising from breach of law or contract or for negligence, exceed the cost of repairing or replacing the Unit or
refunding the purchase price of the Unit. Under Division 2 Part V of the Trade Practices Act, 1974, certain
warranties and conditions (Implied Terms) are implied into contracts for the supply of goods or services if the
goods or services are of a kind ordinarily acquired for personal, domestic or household use or consumption.
Liability for breach of those Implied Terms cannot be excluded or limited and the limitations and exclusions
above do not apply to the Implied Terms. Except for the Implied Terms and the warranties set out above, the
Seller excludes all warranties and conditions implied by statute, at law, in fact or otherwise.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
If you believe you have a faulty product you may submit a warranty request by contacting the company listed
below.
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