1. Check the power supply.
Opener doesn’t work,
LED displays “-”
Incorrect “UP” or “DOWN” travel
limit settings
Program “UP” and “DOWN” travel limits again.
The door will open, but
won’t close
In operation with IR Beam.
Or IR Beam function is enabled
but with no IR Beam connected.
Check IR Beam for obstruction.
Cancel the IR Beam function if there’s no IR
Beam connected. (follow the instruction manual)
Open and close action
is reversed
Reversed connection of the
positive and negative of motor
wire to the control board or
direction setting wrong.
* Power off firstly, open the motor cover and
reverse the positive and negative motor wire on
the control board. Re-set the travel limit.
Reset travel direction for LH or RH installations
Door auto reverses to
fully open position
before closing
completely
In operation with safety reverse
function. Door not well balanced
or an obstacle
1. Check the door springs or any obstructions
2. Re-set the travel limit.
3. Call Professional Technician
1. Flat battery
2. Antenna is loose or not well
extended
3. Signal interference
1. Replace the battery
2. Extend the antenna on the opener
3. Check for faulty door bells, baby monitors,
alarms etc
Unable to pair new
transmitters
1. Memory is full
2. New transmitters are not
compatible with opener
1. Press and hold “CODE” button for more than 8
seconds until the LED flashes “C”, this will delete
all stored codes, then pair all transmitters again.
2. Use only Jaytech transmitters
LED displays “C”,
opener does not work
1. Motor plug wire is loose
2. Control board is damaged
1. Re-insert motor plug wire
* 2. Replace new control board
LED displays “Ξ”,
opener does not work
1.Pull the release cord down firmly.
* 2. Replace the motor
LED displays “Ξ”,after
opener operates
several centimeters
only
1. Hall element wire plug loose
between hall element and
control board.
2. Hall element or control board
is damaged
1. Check the wire plug
* 2. Check the hall element
* 3. Replace control board
The LED lamp flashes
and displays “A”
Opener working cycle exceeds
the maximum limit and needs
maintenance
* Call a Professional Technician
Note: Only qualified professional persons can carry out maintenance marked with “*”.
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