Jenn-Air JES9800AAQ - User Manual

Other manuals for Jenn-Air JES9800AAQ

Technical Information13 pages

Questions and Answers

M
michaelwoodAug 16, 2025
What to do if my Jenn-Air Ranges oven is not operating?
- T
  thomas71Aug 16, 2025
  If your Jenn-Air Ranges oven isn't operating, it could be due to a few reasons. First, there might be a programming error; try switching the circuit breaker off for five minutes and then try the oven again. Second, check for a power outage by verifying power is present at the unit and ensuring the circuit breaker hasn't tripped. Also, check the household fuse, replace if needed, being careful not to exceed fuse capacity. Finally, the unit may be in Sabbath mode; refer to your Use & Care manual to remove it from Sabbath mode.
J
Joseph SandersAug 19, 2025
Why are the clock and timer not working on my Jenn-Air Ranges?
- T
  Travis RuizAug 19, 2025
  If the clock and timer on your Jenn-Air Ranges are not working, it might be due to a power outage. Verify that power is present at the unit and that the circuit breaker is not tripped. Another cause could be a locked electronic control. Replace the household fuse, being careful not to exceed its capacity. Refer to your Use and Care manual to unlock the electronic control.
M
Michaela MccarthyAug 22, 2025
What to do if the self-clean cycle is not working on my Jenn-Air Ranges?
- E
  Erica HardingAug 22, 2025
  If the self-clean cycle on your Jenn-Air Ranges isn't working, it could be due to a programming error. Try turning off the circuit breaker for five minutes and then try the oven again. Also, verify that the door lock energizes and engages properly.
R
robertsamyAug 26, 2025
Why won't the oven door unlock on my Jenn-Air Ranges?
- K
  Kathleen CooperAug 26, 2025
  If the oven door on your Jenn-Air Ranges will not unlock, it may be because the oven is running a self-cleaning cycle; allow the cycle to complete. Alternatively, the oven may still be too hot. It will not unlock until it has cooled to a safe temperature. Do not force the door open, as this will void the warranty.
J
Jeffrey GomezAug 28, 2025
How to fix a Jenn-Air Ranges with no bake element operation?
- T
  Timothy HillAug 28, 2025
  If the bake element in your Jenn-Air Ranges is not working, it could be due to a loose or broken wire connection. Check the element for continuity and replace it if it has failed. Another possibility is an open bake relay; verify that all connections are clean and tight and replace any broken wires. Also, verify 240 VAC is present at the bake element.
J
jacqueline62Aug 31, 2025
How to troubleshoot a Jenn-Air Ranges with no broil element operation?
- A
  Adam AllisonAug 31, 2025
  If the broil element in your Jenn-Air Ranges is not working, it could be due to a loose or broken wire connection. Check the element for continuity and replace it if it has failed. Another possible cause is an open broil relay. Verify that all connections are clean and tight, and replace any broken wires. Also, verify that 240 VAC is present at the broil element.
R
Ralph AllenSep 3, 2025
Why doesn’t the surface element heat on my Jenn-Air Ranges?
- A
  Ann HayesSep 3, 2025
  If the surface element on your Jenn-Air Ranges doesn’t heat, it could be due to a loose or broken wire connection. Check the element for continuity and replace it if it has failed. Another possibility is a failed infinite switch; verify that all connections are clean and tight, and replace any broken wiring. Also, check the infinite switch and replace it if it has failed.
C
Cheryl TaylorSep 6, 2025
What to do if the oven light does not operate on my Jenn-Air Ranges?
- N
  Nicholas WrightSep 6, 2025
  If the oven light in your Jenn-Air Ranges does not operate, it could be due to failed wiring. Check the lamp and replace it if necessary. Another cause might be a failed light socket; check for broken, loose, or dirty connections. Also, check the light socket for continuity.
M
martinbarbaraSep 9, 2025
Why does my Jenn-Air Ranges oven smoke or have an odor during the first few uses?
- A
  April RiveraSep 10, 2025
  Minor smoking or odor is normal the first few times you use your Jenn-Air Ranges oven. Ensure the area is well-ventilated and perform a self-clean cycle.
S
Sara ClarkSep 12, 2025
Why is the surface element or warming zone cycling frequently on my Jenn-Air Ranges?
- H
  hericksonSep 12, 2025
  Frequent cycling of the surface element or warming zone on your Jenn-Air Ranges is normal. The element cycles to maintain proper heat and prevent damage to the smoothtop.

Summary

Service Manual

Important Information

Notices for Servicers and Consumers

Key notices for service personnel and users regarding safety and product care.

Safety Symbols and Labels

Explanation of safety symbols, words, and labels used in the manual for hazard identification.

Appliance Safety Guidelines

General Appliance Safety

Covers proper installation, usage by children, apparel, user servicing, and storage safety.

Surface Cooking Unit Safety

Guidelines for using surface units, including pan size, unattended settings, and utensil placement.

Oven Safety Precautions

Covers door opening, unopened containers, vent ducts, and rack placement.

Self-Cleaning Oven Safety

Instructions for cleaning the door gasket, using oven cleaners, and preparing for self-cleaning.

Glass;Ceramic Cooktop Safety

Safety measures for broken cooktops and cautious cleaning of hot areas.

Ventilation Hood Safety

Guidelines for cleaning ventilation hoods and operating the fan when cooking with flames.

Product Safety Devices

Explanation of grounding principles and the importance of reconnecting ground wires.

Fire Safety Procedures

Surface Element and Oven Fires

Steps to take for surface element and oven fires, including smothering and turning controls off.

General Fire Precautions

Precautions for cooking, cleaning products, plastic items, cookware, and range top usage.

General Information and Model Identification

Cooking Nomenclature

Decoding the model number for brand, fuel, product type, color, and listing.

Specifications and Placement

Instructions for placing the oven and ensuring proper air flow around vents.

Model Number and Identification

Location of model and serial numbers and how to request service information.

Grounding Instructions

Essential safety information on proper grounding of the appliance to prevent shock.

Service and Parts Information

Details on obtaining service, parts, and accessories, including contact numbers.

Extended Service Plan

Information about the optional extended service protection plan for the oven.

Range Description and Components

Oven Components Identification

Diagram illustrating key components like cooking surface, downdraft vent, and oven cavity.

Troubleshooting Procedures

Troubleshooting Chart

Lists common problems, their possible causes, and recommended corrections for the range.

Fault Code Diagnostics

Details fault codes, their descriptions, and corresponding components for troubleshooting.

Component Testing Data

Provides resistance values for oven sensors and meat probes at various temperatures.

Component Testing Procedures

Testing Oven Light and Transformers

Procedures for testing the oven light housing, step-down transformer, and door plunger switch.

Testing Heating Elements

Steps to test halogen, coil, and ribbon heating elements for resistance and voltage.

Testing Switches and Motors

Testing temperature sensor, infinite switches, bake, broil, convection elements, fans, and motors.

Electronic Control Panel Testing

Testing procedures for the electronic control panel, including specific pad and sensor checks.

Oven Control Testing Procedures

How to adjust oven temperature, timer settings, and other control options.

Control Panel Circuitry Testing

Detailed chart for testing circuitry resistance and continuity of control panel pads.

Relay Logic and Cooking Modes

Chart showing relay activation (ON/OFF/Cycling) for various cooking modes.

Electronic Oven Control Quick Test Mode

Step-by-step guide to enter and perform diagnostic quick tests on the EOC II.

Description of Fault Codes

Details fault codes, their descriptions, and the components to troubleshoot or replace.

Disassembly Procedures

Range and Control Panel Removal

Steps for removing the entire range, control panel, and infinite switches.

Maintop and Cartridge Assembly Disassembly

Procedures for removing the maintop assembly and cooktop cartridges.

Component Disassembly Procedures

Steps to remove transformer, bake/broil elements, downdraft motor, and cooling fan.

Oven and Trim Disassembly

Steps for removing the oven sensor, front side trim, oven light, and convection fan.

Door and Latch Disassembly

Procedures for removing the oven door hinge receiver, door latch, and disassembling the door.

Inner Door Assembly

Steps for removing inner door glass, glass retainers, and door baffle.

Appendix A: Installation Instructions

Cabinet Clearance Requirements

Specifies minimum clearances between the range and combustible cabinets.

Cabinet Dimensions and Considerations

Details countertop cut-out and cabinet depth requirements for installation.

Mobile Homes and Anti-Tip Device

Covers mobile home standards and anti-tip bracket installation.

Anti-Tip Bracket Installation Options

Detailed instructions for installing the anti-tip bracket in wood or concrete.

Range Installation and Leveling

Procedure for positioning and leveling the range and verifying anti-tip bracket engagement.

Connecting the Range to Electrical Supply

Information on local codes, house wiring, and service requirements for range installation.

Wiring Service Cord or Conduit

Instructions for connecting 3-wire, 4-wire service cords, and conversion procedures.

Cabinet Clearance for JES9750 A;9800 A;9860 A

Specifies minimum clearances for these models between the range and cabinets.

Cabinet Dimensions for JES9750 A;9800 A;9860 A

Details countertop cut-out and cabinet depth for these specific models.

Mobile Home Standards for JES9750 A;9800 A;9860 A

Conformity requirements for mobile home installations for these models.

Anti-Tip Device Installation for JES9750 A;9800 A;9860 A

Steps and warnings for installing the anti-tip bracket for these models.

Anti-Tip Bracket Options for JES9750 A;9800 A;9860 A

Detailed instructions for installing the anti-tip bracket in wood or concrete for these models.

Electrical Supply for JES9750 A;9800 A;9860 A

Information on local codes and house wiring for these models.

Wiring Service Cord for JES9750 A;9800 A;9860 A

Instructions for connecting 3-wire, 4-wire service cords, and conversion procedures.

Downdraft Installation Instructions

Determining vent location and electrical outlet placement for downdraft systems.

Blower Housing and Ducting Installation

Connecting flex duct and transition pieces to the blower and range.

Blower and Range Installation Steps

Steps for installing the blower, flex duct, and connecting power, then positioning the range.

Appendix B: Use Information

Oven Cooking Controls Overview

How to operate control pads, set timers, and understand control options.

Setting Oven Functions

Instructions for setting the clock and using timer functions for cooking.

Bake and Convect Cooking Modes

How to use the Bake and Convect Bake/Roast functions for cooking and roasting.

Baking Notes and Tips

Important notes on baking, including preheat times and temperature recommendations.

Broil and Timed Cooking Functions

Instructions for broiling and programming timed cooking for automatic start/stop.

Quick Preheat Function

Using the Quick Preheat pad to decrease preheating time for baking.

Special Oven Functions

How to use Keep Warm, Meat Probe, and Bread Proofing functions.

Bread Proofing and Meat Probe Notes

Tips for bread proofing and important notes regarding meat probe usage.

Oven Cooking Controls for JES9800 A

How to operate control pads, set timers, and understand control options for JES9800A.

Bake and Convect Modes for JES9800 A

How to use Bake and Convect Bake/Roast functions for cooking and roasting.

Broil and Timed Cooking for JES9800 A

Instructions for broiling and programming timed cooking for automatic start/stop.

Special Oven Functions for JES9750 A;9860 A

How to use Keep Warm, Meat Probe, and Bread Proofing functions.

Drying Function for JES9750 A;9860 A

Instructions for drying foods, including temperature settings and door opening.

Drying Notes and Tips

Tips on drying times, food preparation, and resources for drying information.

Care and Cleaning Procedures

General Cleaning Precautions and Access Panel

Safety precautions for cleaning and instructions for opening the access panel.

Broiler Pan, Cooktop, and Control Area Cleaning

Procedures for cleaning the broiler pan, porcelain enamel cooktop, and control pad area.

Door Handle, Oven Glass, and Interior Cleaning

Guidelines for cleaning door handles, oven window glass, and oven interiors.

Oven Racks and Storage Drawer Cleaning

Instructions for cleaning oven racks and the painted enamel storage drawer.

Stainless Steel and Painted Enamel Care

Cleaning methods for stainless steel surfaces and painted enamel storage drawer.

Grill Accessories and Grease Cup Cleaning

Procedures for cleaning grill grates, basin pan, and the grease cup.

Element Cleaning

Instructions for cleaning cooktop elements without immersing them in water.

Jenn-Air JES9800AAQ Specifications

General

Oven Capacity	5.3 cu. ft.
Cooktop Type	Gas
Number of Burners	5
Self-Cleaning	Yes
Convection Oven	Yes
Ignition Type	Electronic
Grate Material	Cast Iron
Control Type	Electronic
Width	30 in
Type	Slide-In