Jenn-Air JES9800ACS User Manual (English)

Questions and Answers:

L
lisasmithAug 16, 2025
What to do if my Jenn-Air Ranges oven is not operating?
- K
  Kimberly PhillipsAug 16, 2025
  If your Jenn-Air Ranges oven isn't operating, it could be due to a few reasons. First, there might be a programming error; try switching the circuit breaker off for five minutes and then try the oven again. Second, check for a power outage by verifying power is present at the unit and ensuring the circuit breaker hasn't tripped. Also, check the household fuse, replace if needed, being careful not to exceed fuse capacity. Finally, the unit may be in Sabbath mode; refer to your Use & Care manual to remove it from Sabbath mode.
J
Judy MorganAug 19, 2025
Why are the clock and timer not working on my Jenn-Air Ranges?
- S
  Stephen AndersonAug 19, 2025
  If the clock and timer on your Jenn-Air Ranges are not working, it might be due to a power outage. Verify that power is present at the unit and that the circuit breaker is not tripped. Another cause could be a locked electronic control. Replace the household fuse, being careful not to exceed its capacity. Refer to your Use and Care manual to unlock the electronic control.
A
Alexis WoodAug 22, 2025
What to do if the self-clean cycle is not working on my Jenn-Air Ranges?
- C
  Cody RichardsAug 22, 2025
  If the self-clean cycle on your Jenn-Air Ranges isn't working, it could be due to a programming error. Try turning off the circuit breaker for five minutes and then try the oven again. Also, verify that the door lock energizes and engages properly.
P
Patricia RiveraAug 26, 2025
Why won't the oven door unlock on my Jenn-Air Ranges?
- M
  Megan ParrishAug 26, 2025
  If the oven door on your Jenn-Air Ranges will not unlock, it may be because the oven is running a self-cleaning cycle; allow the cycle to complete. Alternatively, the oven may still be too hot. It will not unlock until it has cooled to a safe temperature. Do not force the door open, as this will void the warranty.
D
Dr. Wesley JohnsonAug 28, 2025
How to fix a Jenn-Air Ranges with no bake element operation?
- S
  Shannon PearsonAug 28, 2025
  If the bake element in your Jenn-Air Ranges is not working, it could be due to a loose or broken wire connection. Check the element for continuity and replace it if it has failed. Another possibility is an open bake relay; verify that all connections are clean and tight and replace any broken wires. Also, verify 240 VAC is present at the bake element.
K
Katrina NorrisAug 31, 2025
How to troubleshoot a Jenn-Air Ranges with no broil element operation?
- C
  Crystal NelsonAug 31, 2025
  If the broil element in your Jenn-Air Ranges is not working, it could be due to a loose or broken wire connection. Check the element for continuity and replace it if it has failed. Another possible cause is an open broil relay. Verify that all connections are clean and tight, and replace any broken wires. Also, verify that 240 VAC is present at the broil element.
J
Jeffrey OwensSep 3, 2025
Why doesn’t the surface element heat on my Jenn-Air Ranges?
- P
  porterchristineSep 3, 2025
  If the surface element on your Jenn-Air Ranges doesn’t heat, it could be due to a loose or broken wire connection. Check the element for continuity and replace it if it has failed. Another possibility is a failed infinite switch; verify that all connections are clean and tight, and replace any broken wiring. Also, check the infinite switch and replace it if it has failed.
D
David ShepardSep 6, 2025
What to do if the oven light does not operate on my Jenn-Air Ranges?
- T
  tmorenoSep 6, 2025
  If the oven light in your Jenn-Air Ranges does not operate, it could be due to failed wiring. Check the lamp and replace it if necessary. Another cause might be a failed light socket; check for broken, loose, or dirty connections. Also, check the light socket for continuity.
S
Sonya MaxwellSep 9, 2025
Why does my Jenn-Air Ranges oven smoke or have an odor during the first few uses?
- V
  Virginia CareySep 9, 2025
  Minor smoking or odor is normal the first few times you use your Jenn-Air Ranges oven. Ensure the area is well-ventilated and perform a self-clean cycle.

Jenn-Air JES9800ACS Specifications

General

Fuel Type	Electric
Cooktop Surface	Ceramic Glass
Number of Burners	4
Self-Cleaning	Yes
Convection Oven	Yes
Control Type	Electronic Touch
Oven Type	Single
Color	Stainless Steel
Warranty	1 Year Limited
Width	30 in.
Height	36 inches

Summary

Service

Important Information

Important Notices for Servicers and Consumers

Safety warnings and contact info for technicians and consumers.

Recognize Safety Symbols, Words, and Labels

Explanation of safety symbols like Danger, Warning, Caution.

Important Safety Information

ALL APPLIANCES

General safety rules applicable to all appliances.

SURFACE COOKING UNITS

Safety precautions specific to the cooking surface.

OVENS

Safety guidelines for oven operation and use.

SELF-CLEANING OVENS

Specific safety precautions for self-cleaning oven functions.

GLASS/CERAMIC COOKING SURFACES

Safety tips for maintaining and using the glass cooktop.

VENTILATION HOODS

Safety guidelines for the ventilation hood operation.

Product Safety Devices

Information on safety devices engineered into the product.

In Case of Fire

Surface Element Fire

Steps to take if a fire occurs on the surface element.

Oven Fires

Procedures for handling a fire inside the oven.

Precautions

General precautions to prevent fires and ensure safe operation.

General Information

Cooking Nomenclature

Explanation of model number coding for appliance identification.

Specifications

Information regarding the range's technical specifications.

Placement of the Oven

Guidelines for properly placing the oven for safe operation.

Do Not Block Air Vents

Warning against obstructing air vents to prevent overheating.

Location of Model Number

Where to find the model and serial number for service.

Grounding Instructions

Essential information on grounding the appliance for electrical safety.

Model Identification

How to identify the appliance model and contact for information.

Service

Information on contacting service and locating authorized technicians.

Parts and Accessories

How to order replacement parts and accessories.

Extended Service Plan

Details about the optional extended service protection plan.

Range Description

Troubleshooting Procedures

Troubleshooting Chart

A guide to identify and correct common problems with the appliance.

Fault Code Chart

Explains fault codes displayed by the electronic control.

Oven Sensor and Meat Probe Charts

Resistance charts for oven sensor and meat probe testing.

Component Testing Procedures

Step-by-step instructions for testing various appliance components.

Oven Control Testing Procedures

Procedures for testing the electronic oven control functions.

Relay Logic

Chart detailing relay operations for different cooking modes.

Description of Fault Codes

Detailed explanation of each fault code and its troubleshooting.

Disassembly Procedures

Removing and Replacing Range

Steps for safely removing and reinstalling the entire range unit.

Cartridge Assembly (Select Models)

Instructions for removing and installing cooktop cartridges.

Maintop Assembly

Procedure for removing and reinstalling the main cooktop assembly.

Control Panel

Steps to remove and reinstall the control panel assembly.

Electronic Control

Instructions for removing and reinstalling the electronic control module.

Infinite Switch

Procedure for removing and replacing infinite switches.

Bottom Access Panel

How to remove and reinstall the bottom access panel.

Indicator Lights

Steps to remove and reinstall indicator lights.

Transformer

Procedure for removing and reinstalling the transformer.

Bake Element

Instructions for removing and reinstalling the bake element.

Broil Element

Instructions for removing and reinstalling the broil element.

Downdraft Blower Motor (Select Models)

Steps to remove and reinstall the downdraft blower motor.

Oven Sensor

How to remove and reinstall the oven sensor.

Front Side Trim

Procedure for removing and reinstalling the front side trim.

Oven Light Bulb/Oven Light Socket

Instructions for replacing the oven light bulb and socket.

Oven Light Switch

How to remove and reinstall the oven light switch.

Convection Fan

Steps to remove and reinstall the convection fan motor.

Oven Vent/Smoke Eliminator

Procedure for removing and reinstalling the oven vent/smoke eliminator.

Hi-Limit Thermostat

Instructions for removing and reinstalling the hi-limit thermostat.

Oven Door Hinge

How to remove and reinstall the oven door hinges.

Oven Door Latch

Steps to remove and reinstall the oven door latch assembly.

Oven Door Removal

Procedure for safely removing the oven door.

Door Disassembly

Instructions for disassembling the oven door itself.

Appendix A: Installation Instructions

Installation Instructions (Models JES8750AA*, JES8850A**)

Guidelines for installing the JES8750AA and JES8850A models.

CONNECTING THE RANGE

Instructions for connecting the range to the electrical supply.

Installation Instructions (Models JES9750A, JES9800A, JES9860A**)

Guidelines for installing the JES9750A, JES9800A, and JES9860A models.

DOWNDRAFT INSTALLATION

Specific instructions for installing the downdraft ventilation system.

Appendix B: Use Information

Use Information (Models JES8750AA*, JES8850A**)

Operating instructions for models JES8750AA and JES8850A.

OVEN COOKING

Detailed guide on various oven cooking modes and functions.

CONTROL PAD OPERATION

How to operate the control panel and its pads.

SETTING CONTROL FUNCTIONS

Guide to setting control options and functions.

CLOCK PAD

Instructions for setting and using the clock function.

TIMER PADS

How to set and use the oven timers.

CANCEL PAD

Function of the cancel pad for programming.

AUTO SET PAD

Using the auto set pad for default cooking parameters.

BAKE PAD

Instructions for using the bake function for roasting and baking.

CONVECT BAKE PAD / CONVECT ROAST PAD

How to use convection bake and roast functions.

BROIL PAD

Guide for using the broil function for top browning.

COOK TIME/STOP TIME PADS

Programming the oven for automatic start and stop cooking.

QUICK PREHEAT PAD

Using the quick preheat function to reduce preheating time.

KEEP WARM PAD

How to keep food warm or warm breads and plates.

MEAT PROBE PAD

Using the meat probe for accurate cooking temperatures.

BREAD PROOFING PAD

Instructions for proofing bread dough using the oven.

DRYING PAD

Guide for drying fruits, vegetables, and herbs in the oven.

Use Information (Model JES9800A**)

Operating instructions for model JES9800A.

Care and Cleaning

DOOR HANDLE FINISHES - PLASTIC

Cleaning instructions for plastic door handle finishes.

OVEN WINDOW & DOOR GLASS

How to clean the oven window and door glass.

OVEN INTERIORS

Information on setting up self-clean cycles for oven interiors.

OVEN RACKS

How to clean and maintain oven racks.

STAINLESS STEEL

Cleaning and maintenance for stainless steel surfaces.

STORAGE DRAWER - PAINTED ENAMEL

How to clean the painted enamel storage drawer.

GRILL ACCESSORIES

Cleaning instructions for grill accessories like basin pan.

ELEMENT

Cleaning instructions for cooktop elements.

GRATES - CAST ALUMINUM COATED WITH NON-STICK FINISH

Cleaning guidelines for cast aluminum grates with non-stick finish.

GREASE CUP

How to clean the grease collection cup.

Related product manuals

Jenn-Air JES9800BA Series

Jenn-Air JES9860CCS02

80 pages

Jenn-Air JES9750CAB00

80 pages

Jenn-Air JES9800ACS User Manual

Table of Contents

Questions and Answers:

Jenn-Air JES9800ACS Specifications

Summary

Service

Important Information

Important Notices for Servicers and Consumers

Recognize Safety Symbols, Words, and Labels

Important Safety Information

ALL APPLIANCES

SURFACE COOKING UNITS

OVENS

SELF-CLEANING OVENS

GLASS/CERAMIC COOKING SURFACES

VENTILATION HOODS

Product Safety Devices

In Case of Fire

Surface Element Fire

Oven Fires

Precautions

General Information

Cooking Nomenclature

Specifications

Placement of the Oven

Do Not Block Air Vents

Location of Model Number

Grounding Instructions

Model Identification

Service

Parts and Accessories

Extended Service Plan

Range Description

Troubleshooting Procedures

Troubleshooting Chart

Fault Code Chart

Oven Sensor and Meat Probe Charts

Component Testing Procedures

Oven Control Testing Procedures

Relay Logic

Description of Fault Codes

Disassembly Procedures

Removing and Replacing Range

Cartridge Assembly (Select Models)

Maintop Assembly

Control Panel

Electronic Control

Infinite Switch

Bottom Access Panel

Indicator Lights

Transformer

Bake Element

Broil Element

Downdraft Blower Motor (Select Models)

Oven Sensor

Front Side Trim

Oven Light Bulb/Oven Light Socket

Oven Light Switch

Convection Fan

Oven Vent/Smoke Eliminator

Hi-Limit Thermostat

Oven Door Hinge

Oven Door Latch

Oven Door Removal

Door Disassembly

Appendix A: Installation Instructions

Installation Instructions (Models JES8750AA*, JES8850A**)

CONNECTING THE RANGE

Installation Instructions (Models JES9750A**, JES9800A**, JES9860A**)

DOWNDRAFT INSTALLATION

Appendix B: Use Information

Use Information (Models JES8750AA*, JES8850A**)

OVEN COOKING

CONTROL PAD OPERATION

SETTING CONTROL FUNCTIONS

CLOCK PAD

TIMER PADS

CANCEL PAD

AUTO SET PAD

BAKE PAD

Installation Instructions (Models JES9750A, JES9800A, JES9860A**)