Jofemar Vision Easy Combo

Other manuals for Jofemar Vision Easy Combo

Hardware Installation And Maintenance Guide20 pages

Questions and Answers

C
carrie57Aug 21, 2025
What to do if my Jofemar Vending machine rejects many coins and shows a '2'?
- W
  woodallisonAug 21, 2025
  If your Jofemar Vending machine rejects a high percentage of coins and displays a "2" each time a coin is inserted in sales monitoring mode, the measuring channel may be dirty, or the selector door might not be completely closed. Clean the selector with a cloth moistened with alcohol. If the problem persists, send the selector to customer service for adjustment. Also, check the return motor operation and remove any obstructions.
S
Sarah UnderwoodAug 23, 2025
Why is my Jofemar J-2000 sending all coins to the vault?
- A
  aharperAug 23, 2025
  If the Jofemar J-2000 sends all coins to the vault, the change might be incorrectly programmed, the change tubes might be broken, or the maximum values programmed for coins in the tube have been exceeded. Check the values of compact address 22. Check compact address 51 to see whether coins should go to the right change tube. Check compact address 27. Reset the fault and empty the change tubes. Check compact addresses 21 and 29 to make sure maximum values have not been reached.
M
Mr. Joseph Levy PhDAug 26, 2025
What to do if my Jofemar Vending machine rejects all coins and says 'out of service'?
- S
  Scott EscobarAug 26, 2025
  If all coins are rejected by the Jofemar Vending machine, making sales impossible, and the display indicates that the machine is out of service, it could be due to an internal elevator breakdown, expired product due to temperature, or a disconnected motor. Check the failure in machine address 06. For an internal elevator fault, try resetting it in address 07. If the product has expired due to temperature, remove it and reset the failure in address 07. If no motor is detected, inspect the three-motor assembly located on the transformer bracket.
A
Angela TylerAug 27, 2025
Why are no banknotes accepted in my Jofemar Vending machine?
- T
  Tina RosarioAug 27, 2025
  If your Jofemar Vending machine is not accepting banknotes, it could be due to insufficient change, the banknote being inhibited, or the banknote not being recognized by the reader. Check whether an out-of-change message appears when the banknote is rejected. Also, check address 22 for banknote inhibitions and banknote acceptance.
D
Debra BurtonAug 30, 2025
What does a non-blinking '1' on the display of my Jofemar Vending machine mean when coins aren't accepted?
- S
  Shawn MorganAug 30, 2025
  If coins are not accepted by the Jofemar and a non-blinking "1" appears on the display, the machine may not be responding to communications properly. Check the cables connecting the machine to the compact.
A
Ashley OliverSep 1, 2025
Why are coins getting stuck in the tubes of my Jofemar J-2000?
- E
  Evelyn JohnsonSep 1, 2025
  If coins are getting stuck at the entrance of the tubes in the Jofemar J-2000, it could be due to incorrectly programmed change, sticking separators, or using the wrong tube model for the change combination. Check the values of compact address 22. Send the J-2000 to customer service. Replace the tubes.
F
Felicia ConnerSep 3, 2025
Why aren't coins accepted and the display is off on my Jofemar J-2000?
- Y
  Yvette HarrisSep 3, 2025
  If the Jofemar J-2000 is not accepting coins and the display is off, preventing access to compact programming mode, it may be due to the J-2000 having no power supply or the wrong power supply. Check that the supply voltage is within the range admitted by the device. Check continuity of cables between the machine and the J-2000.
T
Thomas LeeSep 5, 2025
Why are there no sales from a channel with product in my Jofemar Vending machine?
- J
  Justin SparksSep 5, 2025
  If there are no sales from a channel with product in your Jofemar Vending machine, it could be due to insufficient change, expired product, or problems with the inside door opening switch. Check that the display shows an out-of-change message when you select the product. If a product sold-out message is displayed, the product may be considered expired because the date programmed in address 19 has passed. Check that the internal door opening switch works properly; otherwise, the product sold-out marks will be deleted.
N
Nicole SmithSep 7, 2025
Why have the programmed settings been lost on my Jofemar Vending machine?
- K
  Kevin FarmerSep 7, 2025
  If you lose the programmed settings on your Jofemar Vending machine, it may be due to electric noise. Make sure the machine is properly grounded.
F
freemanlisaSep 9, 2025
What to do if there is no communication in programming mode on my Jofemar compact?
- J
  Jessica AndersonSep 10, 2025
  If you can enter programming mode on the Jofemar compact but there is no communication, the cables may be incorrectly connected. Connect the cables properly.

Summary

Description of components

J-2000 compact (MDB;EXECUTIVE)

Electronic control system

Electric-electronic specifications

4.4. Control card

4.10. Electronic control system

4.12. Compact J-2000

4.15. Electrical diagram

Installation and start up

5.1. Installation

5.2. Start up

5.6. Updating the machine program

Details program update methods using PC, J-120 card reader, or EASYFLASH device.

5.7. Machine programming mode

Guides into programming modes: standby without credit and displaying product prices.

5.7.3. Programming menu (programming status)

Details entering programming menu via pushbutton to modify machine functions and addresses.

5.8. Programming addresses

Provides overview of programming addresses, navigation, and key functions for modifying settings.

COMMUNICATION VIA MODEM (MDB)

[00] PRICE PROGRAMMING

Guides on programming prices for money sales and consulting programmed prices.

[01] ACCOUNTING OF MADE AND LOST SALES

Explains accessing accounting data for sales made and lost, for products or machine performance.

[02] RELOADING AND ACCOUNTING IN CHANGE TUBES (MDB)

Details reloading/accounting coins in change tubes, with warnings against manual reloading.

[03] DISCHARGING CHANGE TUBES (MDB)

[04] MONEY ACCOUNTING (MDB)

Lists 14 audits for money accounting: cash in tubes, cashbox, sales, discounts.

[05] SETTING THE CLOCK

[06] FAULT REVIEW

Explains reviewing machine general faults, displaying status of components like coin mechanism and keyboard.

[07] FAULT RESETTING

Details resetting general faults and temperature-expired product marks, with blinking display confirmation.

[08] MANUAL OPERATION OF MOTORS AND CHECKS OF MACHINE COMPONENTS

[09] CHANNEL CONFIGURATION

Details programming, consulting, and erasing channel configurations, associating channels to selection numbers.

[10] COIN INHIBITION (MDB)

[11] RETURN OPTION (MDB)

[15] SALES OPTIONS

Details sales options (Single, Free, Mixed 2) based on installed compact type.

[16] MAXIMUM RETURN (MDB)

[18] TEMPERATURE OPTIONS

[19] DATE EXPIRY OPTIONS

Guides on programming individual expiry dates for products and channels.

Programming the expiry date for each product

Programming the expiry date for each channel

[20] PRODUCT AND MACHINE CODES

Explains programming and consulting machine/product codes, detailing how to change them.

[21] RS-232 C SERIAL PORT

[22] ΒΑΝΚΝΟTE ACCEPTANCE CHECK AND PROGRAMMING OF BANKNOTE INHIBITIONS (MDB)

Details checking banknote acceptance and programming banknote inhibitions, including escrow options.

[24] TOKEN VALUES (MDB)

Guides on programming token values, setting values, and accessing menu by inserting tokens.

[25] CHANNEL MOTOR VOLTAGE

Details programming and consulting channel motor voltages, allowing adjustment in 0.5 Vdc steps.

[26] CARD SALES PRICES (MDB)

Explains programming/consulting prices for card sales; defaults to money prices if not set.

[27] INHIBITED SALES SCHEDULE (H.V.I.)

Guides on programming inhibited sales times/days and selecting products affected by the schedule.

Program days with H.V.I.

Program products with H.V.I.

[40] PROGRAMMING THE CALLING SCHEDULE (MDB)

Details programming calling times, begin/end standby times for machine calls to management centre.

[41] PROGRAMMING THE TELEPHONE NUMBER (MDB)

Guides on programming telephone number for modem communication, allowing cursor movement and digit changes.

[42] PROGRAMMING THE PASSWORD (MDB)

[43] PROGRAMMING THE GSM PIN (MDB)

[44] ALARM CONSULTATION (MDB)

[46] PROGRAMMING THE ADVERTISING MESSAGE

Troubleshooting

Coins are not accepted and the J-2000 display is off.

Troubleshooting for no coin acceptance/off display: power supply and cable checks required.

You can enter programming mode in the compact but there is no communication.

Troubleshooting for no communication in compact programming mode: cable connection and selector acceptance checks.

The compact communicates properly and you can enter programming mode but all coins are rejected and the display shows a 2.

Troubleshooting for coin rejection ('2' display): check change programming and tube status.