Why does my Jofemar Vending machine say 'EXECUTIVE master not detected'?
If the Jofemar Vending machine displays 'EXECUTIVE master not detected', the connection between the compact and the machine may be defective, or the compact might not be in programming mode. Check the power supply and communication connections. Try exiting programming mode to allow the compact to resend commands to the machine.
What to do if my Jofemar Vending machine rejects many coins and shows a '2'?
If your Jofemar Vending machine rejects a high percentage of coins and displays a "2" each time a coin is inserted in sales monitoring mode, the measuring channel may be dirty, or the selector door might not be completely closed. Clean the selector with a cloth moistened with alcohol. If the problem persists, send the selector to customer service for adjustment. Also, check the return motor operation and remove any obstructions.
Why is my Jofemar J-2000 sending all coins to the vault?
If the Jofemar J-2000 sends all coins to the vault, the change might be incorrectly programmed, the change tubes might be broken, or the maximum values programmed for coins in the tube have been exceeded. Check the values of compact address 22. Check compact address 51 to see whether coins should go to the right change tube. Check compact address 27. Reset the fault and empty the change tubes. Check compact addresses 21 and 29 to make sure maximum values have not been reached.
What to do if my Jofemar Vending machine rejects all coins and says 'out of service'?
If all coins are rejected by the Jofemar Vending machine, making sales impossible, and the display indicates that the machine is out of service, it could be due to an internal elevator breakdown, expired product due to temperature, or a disconnected motor. Check the failure in machine address 06. For an internal elevator fault, try resetting it in address 07. If the product has expired due to temperature, remove it and reset the failure in address 07. If no motor is detected, inspect the three-motor assembly located on the transformer bracket.
Why are no banknotes accepted in my Jofemar Vending machine?
If your Jofemar Vending machine is not accepting banknotes, it could be due to insufficient change, the banknote being inhibited, or the banknote not being recognized by the reader. Check whether an out-of-change message appears when the banknote is rejected. Also, check address 22 for banknote inhibitions and banknote acceptance.
What does a non-blinking '1' on the display of my Jofemar Vending machine mean when coins aren't accepted?
If coins are not accepted by the Jofemar and a non-blinking "1" appears on the display, the machine may not be responding to communications properly. Check the cables connecting the machine to the compact.
Why are coins getting stuck in the tubes of my Jofemar J-2000?
If coins are getting stuck at the entrance of the tubes in the Jofemar J-2000, it could be due to incorrectly programmed change, sticking separators, or using the wrong tube model for the change combination. Check the values of compact address 22. Send the J-2000 to customer service. Replace the tubes.
Why aren't coins accepted and the display is off on my Jofemar J-2000?
If the Jofemar J-2000 is not accepting coins and the display is off, preventing access to compact programming mode, it may be due to the J-2000 having no power supply or the wrong power supply. Check that the supply voltage is within the range admitted by the device. Check continuity of cables between the machine and the J-2000.
Why are there no sales from a channel with product in my Jofemar Vending machine?
If there are no sales from a channel with product in your Jofemar Vending machine, it could be due to insufficient change, expired product, or problems with the inside door opening switch. Check that the display shows an out-of-change message when you select the product. If a product sold-out message is displayed, the product may be considered expired because the date programmed in address 19 has passed. Check that the internal door opening switch works properly; otherwise, the product sold-out marks will be deleted.
Why have the programmed settings been lost on my Jofemar Vending machine?
If you lose the programmed settings on your Jofemar Vending machine, it may be due to electric noise. Make sure the machine is properly grounded.
Important safety instructions for operating and handling the vending machine.
Explanation of symbols used in the manual for clarity and understanding.
Specifies ambient temperature, humidity, and maximum load for proper machine operation.
Visual identification of major machine parts labeled with letters.
Details on product size variety, tray configuration, and dispensing systems.
Covers LCD screen, telemetry, accounting, product pushing force, self-testing, and safety systems.
Information on material quality, galvanization, and paint finish for longevity.
Details external components visible on the machine door, including safety glass and card readers.
Explains the banknote reader's operation, validation, and status indicators.
Details the J-130 card reader's capabilities for purchases, recharging, and programming.
Describes the display's role in programming, accounting, and showing product information.
Explains the different types of coin inlets and the function of the coin return pushbutton.
Details the 16-key panel used for product selection and machine programming.
Describes the machine's locking system and the internal programming pushbutton.
Explains operation modes, credit limits, and sales processes for the MDB compact.
Details communication protocols and error handling between machine and executive compact.
Describes options for price storage modes and display updates.
Details the T-15 coin selector's validation capabilities and coin handling.
Describes what the cabinet holds and its construction for insulation and consistency.
Details the dimensions, capacity, and weight of large and small trays.
Lists the types of snacks, drinks, and sandwiches compatible with the machine.
Describes vault options like capacity, self-locking, and door configurations.
Governs machine movements, programming, audits, and power supply for logic and motors.
Controls relays for cooling, lights, and manages the LCD display and pushbuttons.
Details photodiode, phototransistor, thermometer, and modem interface cards.
Manages temperature electronically via a program, controlling cut-off and turn-on cycles.
Details the compressor, condenser, fan, evaporator, and turbine within the cooling unit.
Explains automatic defrosting cycles and the importance of air circulation for the unit.
Provides conditions for proper cooling operation and maintenance advice.
Provides the dimensions for the product delivery bin.
Explains how photodiodes and phototransistors detect product drop.
Details the number and wattage of fluorescent lamps based on power supply.
Describes the anchoring kit for securing the machine to the floor or wall.
Details the height, width, depth, and weight of the Snack Plus model.
Details the height, width, depth, and weight of the Easy Combo model.
Specifies the main voltage, maximum power, and intensity for the machine.
Guidance on preparing a suitable electrical socket and installation checks.
Describes three types of dispensers and their motor specifications.
Details the connectors on the display card, including pushbutton panel and power supply.
Lists connections for transformer, product sensor, motors, thermometer, and communication interfaces.
Details connections for cooling unit, lighting, control card power, and transformer.
Lists connections for phototransistors, including branch enabling and power supply.
Details connections for front and side photodiodes, including power and sensing.
Illustrates the communication and distances between photodiodes and phototransistors.
Explains the function and typical placement of the electronic thermometer.
Details connections for modem, power supply, and battery charger.
Provides specifications for compressor make, model, coolant, and displacement.
Details power supply for condenser fan and turbine, and maximum airflow.
Explains the mounting of the control system for easy access and component replacement.
Details the main switch type, EMI filter, and protection fuse ratings.
Shows how the T-15 validator connects to the control card, listing its connectors.
Provides power consumption, peak current, and power supply voltage for the J-2000 unit.
Highlights features like electronic coin validation, separator, return tubes, and water resistance.
Explains how the coin separator directs coins and uses photocells for jam detection.
Describes the system for extracting coins from return tubes and preventing accidental drops.
Details the installation, mounting, and 12 VDC power supply for the recovery motor.
Explains the optical and magnetic sensors for banknote validation and security features.
Details communication protocols, program updating via PC, and operating temperature.
Provides standby and active power consumption, and MDB input voltage range.
Diagram showing the wiring for the illumination system, including lamps and starters.
Diagram illustrating the wiring for the refrigeration unit, including compressor and fans.
Shows wiring for the main PCB, transformer, and various power supply connections.
Instructions on placement, avoiding heat sources, and ensuring proper air circulation and leveling.
Safety measures for connecting to mains after installation and initial J-2000 compact reloading.
Step-by-step guide for resetting machine memories, prices, and configuration.
Procedure for opening the door, releasing trays, and loading products.
How to enter two-digit codes to select products and how the display shows prices and credit.
Explains channel detection upon startup and the logic for product selection with credit.
Step-by-step guide for updating machine software using a PC and RS-232 cable.
Instructions for updating software using a J-120 reprogramming card reader.
Procedure for updating software using the EASYFLASH reprogramming device.
Describes the display rotation in standby and how to view product prices.
Explains the messages shown when the machine is out of service and potential causes.
How to select products when credit is inserted and display indications for insufficient credit.
Instructions on how to enter the programming menu and navigate through addresses.
Explains how to move forward and backward through programming addresses.
How to obtain audit tickets and access the reset key function.
Configuration for modem communication, calling management center, and checking modem function.
Procedure for programming product prices for cash and card sales.
Procedure for discharging coins from compact change tubes and motor operation.
Lists the 14 different audits available for tracking money transactions.
Allows programming of minutes, years, and time display format.
Explains how to change time settings by increasing or decreasing values.
Shows the machine's general faults, indicating status like 'OK' or specific errors.
Resets general machine faults and temperature expired product marks.
Allows adjusting motor voltage and selecting channels for movement.
Procedure for checking the product detection system and its branches.
Procedure for programming, checking, and erasing channel configurations.
How to consult programmed data and access channel selection menus.
Shows the value of coins and their status (inhibited or enabled).
Allows selecting between coin return possible or compulsory sale modes.
Details Single Sales, Free Sales, and Mixed Single Sales Mode 2.
Describes Sales with Money and Free Sales options for the EXECUTIVE compact.
Sets the maximum return value in single sale mode, coinciding with maximum credit.
Explains how to increase or decrease the maximum return value and its automatic update.
Options for turning lights on, time programming, and turning lights off.
Sets the times for machine lights to go on and off, with adjustable settings.
Allows enabling or disabling the temperature expired product alarm.
Option to display or not display the machine's internal temperature with the time.
Sets the cooling unit cut-off temperature between 4°C and 12°C.
Defines the temperature from which the product expiry count begins.
Sets the period (in hours) the product must be at expiry temperature to be considered expired.
Procedure for programming individual expiry dates for products.
How to access the channel selection menu to display programmed expiry dates.
Procedure to erase all programmed product expiry dates.
Procedure for programming expiry dates for specific channels.
How to access the channel selection menu to display programmed expiry dates.
Procedure to erase all programmed channel expiry dates.
Procedure for programming or changing the machine's 6-digit code.
Procedure for programming or changing the 4-digit product code for selection numbers.
Describes the RS-232C interface, data format, and DIN 5 connector.
Procedure to check banknote acceptance by inserting bills and viewing their status.
Programs banknote options: enabled without escrow, enabled with escrow, or disabled.
Programs the value of up to three recorded tokens and setting values to zero.
Allows changing motor voltage in steps of 0.5 Vdc and recording it for selections.
Accesses options to check the voltage programmed for selected channels.
Sets prices for sales made with cards, defaulting to cash prices if not programmed.
Programs the start and end times for inhibited sales periods.
Allows choosing specific days of the week to apply the inhibited sales times.
Chooses product selection numbers to be affected by the inhibited sales schedule.
Shows programmed start time, end time, days, and products for the inhibited sales schedule.
Deletes all programmed settings to completely disable the inhibited sales schedule.
Shows the name of the program recorded in the machine control card's flash memory.
Displays the program for the digital thermometer controlled by the ATMEGA microprocessor.
Shows the program version for the product detection system.
Allows changing the three characters currently programmed for currency display.
Selects the language for display texts and tickets printed via RS232.
Allows enabling or disabling the buzzer located on the display control card and pushbutton panel.
Sets the daily time for the machine to call the management centre.
Defines the time window during which the machine waits for a call.
Allows entering and editing the machine's telephone number, up to 20 characters.
Programs a maximum 4-character password using numbers or blank spaces.
Programs a maximum 4-character GSM PIN using numbers.
Displays active alarms that have been sent via modem.
Lists various alarms that can be programmed, such as motor faults, temperature expiry, and sold out.
Programs a message of up to 80 characters that rotates on the display.
Covers coins not accepted, display off, coin rejection, and error '2'.
Addresses programming mode access and communication failures.
Covers no coin accepted, lost settings, specific tube issues, and value rejection.
Addresses banknote acceptance and inhibition problems.
Details landline or GSM modems with interface cards for MDB compact versions.
Describes the EASYFLASH device for tasks like reprogramming, reading audits, and monitoring.
Explains the Monitor application for loading device applications and checking versions.
Lists the cables provided for connecting the device to Jofemar machines.
Step-by-step instructions for disassembling the J-2000 compact unit.
Procedure for accessing tubes after disassembly and re-assembling the unit.
Explains how to easily replace tray channels, noting they are adjustable and tool-free.
Details fitting metal tabs and connecting tray connectors to channel motors.
Instructions for removing plastic transport feet for better stability.
Procedure for installing adjustable levelling feet and positioning the machine.
Recommends using a moist cloth and neutral product for cleaning the outside glass.
Instructions for cleaning the product delivery bin and checking moving parts.
Guidance on cleaning trays, channels, and internal areas for hygiene and sales.
Emphasizes cleaning ventilation grilles and the cooling unit condenser regularly.
Uses a moist cloth with warm water for exterior cleaning, avoiding abrasive products.
Recommends regular cleaning of the coin selector's walls and ramps with a soft brush.
Advises consulting local authorities for packaging material recycling information.
Highlights that electronic circuits are recyclable and mentions Jofemar's ECOLEC system.
Provides advice on optimizing machine energy usage for savings and longevity.
Recommends placing the machine in a cool, dry, well-ventilated area, avoiding direct sunlight.
Clean grilles result in significant energy savings and longer machine life.
Programs showcase lights to save energy by turning them on or off based on light conditions.
Advise to open the door only when necessary and for short periods to save energy.
Highlights lower energy consumption, use of plastic feet, avoided cardboard, and improved thermal isolation.
Confirms design to European standards and CE mark accreditation.
General| Type | Snack Vending Machine |
|---|---|
| Power Supply | 230 V / 50 Hz |
| Number of Trays | 6 |
| Refrigeration | Yes |
| Display | LCD Display |
| Temperature | Adjustable |
| Payment Options | Coin, bill, card, contactless |
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