Note:
*All 3 phase models (with 31, 41, or 51 voltage codes) have 5-year compressor and 1-year parts warranty
and are not eligible for 10-year parts warranty. To qualify for the † Extended 10-year parts warranty or the ††
Extended 10-year compressor warranty or ‡ Lifetime compressor warranty, the unit must be registered online at
www.upgproductregistration.com within 90 days of installation for replacement units or within 90 days of closing
for new home construction. In some states, registration is not required, but proof of installation is required.
Maintenance:
Company strongly recommends regular periodic preventive maintenance on this equipment. The person most familiar
with the equipment in your HVAC system is a Participating Dealer. The Participating Dealer can ensure that your
maintenance program meets the “Company Warranty” conditions, maximize the equipment efficiency, and service
your unit within the mandated guidelines with regard to unlawful discharge of refrigerants into the atmosphere. For
additional buyer protection, Residential Home Comfort Plans are available from a Participating Dealer. These plans
provide you with additional years of warranty service protection including labor charges. Home Comfort Plans must be
purchased within one (1) year from the date the equipment was installed.
EXCLUSIONS: This warranty does not cover any:
1. Shipping, labor, or material charges or damages resulting from transportation, installation, or servicing.
2. Damage or repairs required as a consequence of mishandling, faulty installation, misapplication, abuse, improper
servicing, unauthorized alteration, or improper operation.
3. Damages or failure to start resulting from improper voltage conditions, blown fuses, open circuit breakers, or other
inadequacy or interruption of electrical service or fuel supply.
4. Fuses, either internal or external to the product.
5. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of either
defective parts or replacement parts.
6. Products removed from their original location for reinstallation purposes.
7. Damages resulting from accident, abuse, fire, flood, alteration, or acts of God.
8. Damages resulting from use of the product in a corrosive atmosphere.
9. Normal maintenance, or damages resulting from failure to perform normal maintenance, as outlined in the
installation and servicing instructions or owner's manual.
10. Cleaning or replacement of filters, nozzles, or orifices.
11. Damages resulting from operation with inadequate supply of air or water; Damages resulting from failure to
properly and regularly clean air and/ or water side of condenser and evaporator.
12. Damages resulting from: (I) freezing of condenser water or condensate; (II) inadequate or interrupted water supply;
(III) use of corrosive water; (IV) fouling or restriction of the water circuit by foreign material or like causes.
13. Damages caused by improper parts, components or accessories not suitable for use in or with the unit. For a list of
parts that are known to be compatible please reference the equipment renewal parts list, contact a Participating
Dealer for assistance, or call 1-877-874-7378.
14. Electricity or fuel costs, or increases in fuel or electric costs, for any reason including additional or unusual use of
supplemental electric heat.
This warranty is in lieu of all other express warranties. All implied warranties, including the implied warranty of
merchantability and fitness for a particular purpose are limited in duration to the actual warranty period applicable to
the part. Some states do not allow the disclaimer of implied warranties, so the above disclaimer may not apply to you.
In addition, some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you. In no event, whether as a result of breach of warranty or contract, tort (including negligence), strict liability,
or otherwise, shall Company be liable for special, incidental, or consequential damages or expenses, including but not
limited to loss of use of the equipment or associated equipment, lost revenues or profits, cost of substitute equipment,
or cost of fuel or electricity.
The above limitations shall inure to the benefit of Company's suppliers and subcontractors. The above limitation on
consequential damages shall not apply to injuries to persons in the case of consumer goods. Company does not assume,
or authorize any other person to assume for Company, any other liability for the sale of this product. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
User's Information Manual: HH8 Series - 18 SEER2 Horizontal Discharge Variable Speed Heat Pump 7
Johnson Controls Ducted Systems
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