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Johnson Controls HMH72B48 - User Manual

Johnson Controls HMH72B48
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Johnson Controls Ducted Systems
Installation Manual: HMH7 Series - 17
SEER Horizontal Discharge Modulating
Heat Pump
York International Corporation, 5005 York
Drive, Norman, OK 73069
2021-02-03
6046972-UIM-A-0221
Supersedes: Nothing
A

Questions and Answers

  • N
    Norman RiceAug 15, 2025
    Why does my Johnson Controls HMH72B48 keep turning off due to high-pressure protection?
    • D
      Deanna MedinaAug 15, 2025
      If your Johnson Controls Heat Pump is turning off due to high-pressure protection, it could be due to several reasons. Here's what to check: * Ensure the wiring of the high-pressure switch has a secure connection. Reconnect if necessary. * The high-pressure switch itself may have failed and need replacement. * The outdoor control board may be abnormal, requiring replacement.
  • W
    Willie HowardAug 18, 2025
    What causes a Johnson Controls Heat Pump unit overcurrent turn-off fault?
    • D
      Derrick DanielsAug 18, 2025
      A unit overcurrent turn-off fault in your Johnson Controls Heat Pump can be caused by several factors: * A failure in the control board current sampling circuit, which would require replacing the electrical control board components. * Excessive current due to low supply voltage, resulting in normal protection activation. * Compressor failure, necessitating compressor replacement.
  • M
    Margaret PriceAug 21, 2025
    What causes low-pressure switch protection in a Johnson Controls HMH72B48 Heat Pump?
    • J
      Jennifer SmithAug 21, 2025
      If your Johnson Controls Heat Pump is experiencing low-pressure switch protection, consider these potential causes: * A poor connection in the wiring of the low-pressure switch. Reconnect the wiring. * Failure of the low-pressure switch itself, requiring replacement. * A low refrigerant charge. Check for refrigerant leaks and adjust the charge. * Failure of the expansion valve in heating mode. Replace the expansion valve. * An abnormal outdoor control board. Replace the outdoor control board.
  • H
    harveysherriAug 25, 2025
    How do I troubleshoot an EEprom data error in my Johnson Controls HMH72B48?
    • J
      Julie ElliottAug 25, 2025
      If you're encountering an EEprom data error with your Johnson Controls Heat Pump, it could be due to: * Failure of the EE components, which would require replacing the board. * Failure of the EE components control circuit, necessitating replacement of the outdoor control board components. * Incorrectly inserted EE components. Try resetting them.
  • M
    matthewwilsonAug 27, 2025
    What to do if I have an outdoor ambient temperature sensor fault on my Johnson Controls Heat Pump?
    • B
      Barry VanceAug 27, 2025
      If you're experiencing an outdoor ambient temperature sensor fault with your Johnson Controls Heat Pump, you can try the following: * Check for a poor connection and reconnect the outdoor ambient temperature sensor. * If the sensor has failed, replace the outdoor ambient temperature sensor components. * If the sampling circuit has failed, replace the outdoor control board components.
  • I
    ilopezAug 30, 2025
    What does it mean when my Johnson Controls HMH72B48 shows an outdoor coil temperature sensor fault?
    • J
      John GomezAug 30, 2025
      An outdoor coil temperature sensor fault on your Johnson Controls Heat Pump could indicate: * A poor connection with the outdoor coil temperature sensor. Reconnect the sensor. * A failed outdoor coil temperature sensor. Replace the sensor components. * A sensor circuit failure. Replace the outdoor control board components.
  • S
    Sherry JohnsonSep 2, 2025
    What to do if my Johnson Controls HMH72B48 Heat Pump is not communicating between the indoor and outdoor units?
    • G
      gwashingtonSep 2, 2025
      If you are experiencing a communication fault between the indoor and outdoor units of your Johnson Controls Heat Pump, here are some things you can check: * Ensure the low-voltage cable is correctly connected according to the wiring diagram. Reconnect if necessary. * Check for and reconnect any loose low-voltage connections. * If the low-voltage cable is damaged, replace it. * The outdoor control board may have failed and require replacement. * Inspect the low-voltage circuit and adjust the DIP switch and short-circuit fuse. * Ensure you are using a suitable low-voltage cable, referring to the installation instructions.
  • H
    Heather GarnerSep 5, 2025
    What to do if my Johnson Controls HMH72B48 is freezing or overheating?
    • U
      umedinaSep 5, 2025
      If your Johnson Controls Heat Pump is experiencing cooling freezing protection (indoor coil temperature too low) or heating overload (indoor coil temperature too high), consider the following: * Check for any airflow restrictions in the indoor unit, ensuring the fan, fan motor, and coil are functioning normally. * Ensure the filter is clean. * Correct the duct system if the duct resistance is too high, causing low airflow. * Adjust the indoor fan speed if it is set too low. * If the indoor unit's air inlet is too close to the air outlet, reinstall the unit according to the installation instructions.
  • D
    debracurrySep 8, 2025
    Why is my Johnson Controls HMH72B48 compressor overheating?
    • K
      Kristin CarrSep 8, 2025
      If your Johnson Controls Heat Pump's compressor is overheating, here are potential causes: * A poor connection in the wiring of the overload protector. Reconnect the wiring. * Failure of the overload protector itself, requiring replacement. * A low refrigerant charge. Check the braze joints for leaks and recharge the refrigerant if needed. * Long lineset length applied without additional charge. Add refrigerant. * Failure of the TXV/EEV valve, requiring replacement of the expansion valve. * Failure of the outdoor control board, requiring replacement.
  • M
    megancarterSep 12, 2025
    How to fix water leakage in Johnson Controls HMH72B48 Heat Pump?
    • T
      Tracy AndersonSep 12, 2025
      If your Johnson Controls Heat Pump is leaking water, here are a couple of things to check: * The drainage pipe may be blocked or broken, in which case you should change the drainage pipe. * The insulation of the refrigerant piping may be inadequate, so correct the refrigeration piping insulation.

Summary

General

Safety

Read these safety precautions carefully to ensure correct installation.

Inspection

Inspect the unit immediately after receiving it for possible damage during transit.

R-410 A Equipment Requirements

Details requirements for tools, hoses, and equipment for R-410A systems.

Limitations

Piping Considerations

Guidelines for interconnecting tubing length, height difference, and line solenoids.

Liquid-Line Filter Drier

Refrigerant Line Installation Precautions

Guidance on connecting refrigerant lines, including bends, insulation, and support.

Unit Installation

Outdoor Unit Installation

Brazing Line Precautions

Refrigerant Line Connection

Detailed steps for connecting liquid and vapor lines to the indoor and outdoor units.

Refrigerant Charging

Refrigerant Piping Leak Testing

Instructions for leak testing refrigerant lines using nitrogen and bubble detectors.

Electrical Connections

Field Wiring Procedures

Instructions for field wiring according to national and local codes.

Wiring Diagram: HMH7 ACC STD ECM

Wiring Diagram: HMH7 ACC VS ECM

HMH72 B24;HMH72 B36 Wiring Connections

Steps for connecting wiring to HMH72B24 and HMH72B36 models.

HMH72 B48;HMH72 B60 Wiring Connections

Electrical Data

Performing a Test Run

Procedure for testing the system after installation is complete.

Wiring Diagrams

Electrical Wiring Diagram (HMH72 B48;HMH72 B60)

HMH72 B24;HMH72 B36 Wiring Steps

Steps for making electrical connections for HMH72B24 and HMH72B36 units.

HMH72 B48;HMH72 B60 Wiring Steps

Steps for making electrical connections for HMH72B48 and HMH72B60 units.

Control Board Overview

Main Control Board Details (HMH72 B48;HMH72 B60)

Filter Board Details

DIP Switch Field Settings

Instructions for setting DIP switches for different operating modes.

Pump Down Mode Activation

Parameter Query Procedure

How to access and view system operating parameters via the digital display.

Troubleshooting Guide

Component Checking and System Flow Test

Steps to check refrigerant system components and test system flow.

Normal Malfunction Troubleshooting

Lists common malfunctions, their causes, and suggested actions for troubleshooting.

Cooling Mode Troubleshooting Flowchart

Heating Mode Troubleshooting Flowchart

Outdoor Unit Fault Codes

Fault Code Descriptions and Resolutions

List of fault codes, descriptions, reasons, and resolutions for outdoor units.

LED Fault Code Display (HMH72 B24;HMH72 B36)

Start-Up Sheet

Refrigerant Charge and Metering Device

Unit Operation and Cycle Testing

Steps for testing unit operation in fan, cooling, and heating cycles.

Johnson Controls HMH72B48 Specifications

General IconGeneral
BrandJohnson Controls
ModelHMH72B48
CategoryHeat Pump
LanguageEnglish

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