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Johnson Controls HMH72B36 - User Manual

Johnson Controls HMH72B36
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Johnson Controls Ducted Systems
Installation Manual: HMH7 Series - 17
SEER Horizontal Discharge Modulating
Heat Pump
York International Corporation, 5005 York
Drive, Norman, OK 73069
2021-02-03
6046972-UIM-A-0221
Supersedes: Nothing
A

Questions and Answers

  • C
    calderoncameronAug 15, 2025
    Why does my Johnson Controls HMH72B36 keep turning off due to high-pressure protection?
    • A
      Ashley MaynardAug 15, 2025
      If your Johnson Controls Heat Pump is turning off due to high-pressure protection, it could be due to several reasons. Here's what to check: * Ensure the wiring of the high-pressure switch has a secure connection. Reconnect if necessary. * The high-pressure switch itself may have failed and need replacement. * The outdoor control board may be abnormal, requiring replacement.
  • F
    fhardyAug 19, 2025
    What causes a Johnson Controls Heat Pump unit overcurrent turn-off fault?
    • F
      fthompsonAug 19, 2025
      A unit overcurrent turn-off fault in your Johnson Controls Heat Pump can be caused by several factors: * A failure in the control board current sampling circuit, which would require replacing the electrical control board components. * Excessive current due to low supply voltage, resulting in normal protection activation. * Compressor failure, necessitating compressor replacement.
  • B
    Bryan LongAug 21, 2025
    What causes low-pressure switch protection in a Johnson Controls HMH72B36?
    • J
      joseph86Aug 21, 2025
      If your Johnson Controls Heat Pump is experiencing low-pressure switch protection, consider these potential causes: * A poor connection in the wiring of the low-pressure switch. Reconnect the wiring. * Failure of the low-pressure switch itself, requiring replacement. * A low refrigerant charge. Check for refrigerant leaks and adjust the charge. * Failure of the expansion valve in heating mode. Replace the expansion valve. * An abnormal outdoor control board. Replace the outdoor control board.
  • B
    Brandon DelgadoAug 25, 2025
    How do I troubleshoot an EEprom data error in my Johnson Controls Heat Pump?
    • P
      Philip MilesAug 26, 2025
      If you're encountering an EEprom data error with your Johnson Controls Heat Pump, it could be due to: * Failure of the EE components, which would require replacing the board. * Failure of the EE components control circuit, necessitating replacement of the outdoor control board components. * Incorrectly inserted EE components. Try resetting them.
  • L
    Linda RiceAug 27, 2025
    What to do if I have an outdoor ambient temperature sensor fault on my Johnson Controls HMH72B36?
    • D
      Dawn RiceAug 27, 2025
      If you're experiencing an outdoor ambient temperature sensor fault with your Johnson Controls Heat Pump, you can try the following: * Check for a poor connection and reconnect the outdoor ambient temperature sensor. * If the sensor has failed, replace the outdoor ambient temperature sensor components. * If the sampling circuit has failed, replace the outdoor control board components.
  • J
    Jonathan BradleyAug 30, 2025
    What does it mean when my Johnson Controls HMH72B36 Heat Pump shows an outdoor coil temperature sensor fault?
    • M
      mcgeecheyenneAug 31, 2025
      An outdoor coil temperature sensor fault on your Johnson Controls Heat Pump could indicate: * A poor connection with the outdoor coil temperature sensor. Reconnect the sensor. * A failed outdoor coil temperature sensor. Replace the sensor components. * A sensor circuit failure. Replace the outdoor control board components.
  • J
    Jorge MossSep 2, 2025
    What to do if my Johnson Controls HMH72B36 Heat Pump is not communicating between the indoor and outdoor units?
    • S
      sarah34Sep 3, 2025
      If you are experiencing a communication fault between the indoor and outdoor units of your Johnson Controls Heat Pump, here are some things you can check: * Ensure the low-voltage cable is correctly connected according to the wiring diagram. Reconnect if necessary. * Check for and reconnect any loose low-voltage connections. * If the low-voltage cable is damaged, replace it. * The outdoor control board may have failed and require replacement. * Inspect the low-voltage circuit and adjust the DIP switch and short-circuit fuse. * Ensure you are using a suitable low-voltage cable, referring to the installation instructions.
  • M
    Mrs. Mary MorenoSep 5, 2025
    What to do if my Johnson Controls Heat Pump is freezing or overheating?
    • G
      gina19Sep 5, 2025
      If your Johnson Controls Heat Pump is experiencing cooling freezing protection (indoor coil temperature too low) or heating overload (indoor coil temperature too high), consider the following: * Check for any airflow restrictions in the indoor unit, ensuring the fan, fan motor, and coil are functioning normally. * Ensure the filter is clean. * Correct the duct system if the duct resistance is too high, causing low airflow. * Adjust the indoor fan speed if it is set too low. * If the indoor unit's air inlet is too close to the air outlet, reinstall the unit according to the installation instructions.
  • D
    David HensleySep 8, 2025
    Why is my Johnson Controls Heat Pump compressor overheating?
    • K
      Kenneth MorganSep 8, 2025
      If your Johnson Controls Heat Pump's compressor is overheating, here are potential causes: * A poor connection in the wiring of the overload protector. Reconnect the wiring. * Failure of the overload protector itself, requiring replacement. * A low refrigerant charge. Check the braze joints for leaks and recharge the refrigerant if needed. * Long lineset length applied without additional charge. Add refrigerant. * Failure of the TXV/EEV valve, requiring replacement of the expansion valve. * Failure of the outdoor control board, requiring replacement.
  • B
    Beth LiSep 12, 2025
    How to fix water leakage in Johnson Controls HMH72B36?
    • T
      tthompsonSep 12, 2025
      If your Johnson Controls Heat Pump is leaking water, here are a couple of things to check: * The drainage pipe may be blocked or broken, in which case you should change the drainage pipe. * The insulation of the refrigerant piping may be inadequate, so correct the refrigeration piping insulation.

Summary

General Information and Safety

Safety Precautions

Safety precautions for installation and operation.

R-410 A Equipment Service Requirements

Specific requirements for servicing R-410A equipment.

Unit Limitations and Piping

Unit Installation Procedures

Installation Location Selection

Criteria for choosing an installation site.

Refrigerant Line Installation

Refrigerant Line Brazing Precautions

Safety and technical guidelines for brazing.

Refrigerant Charging and Leak Testing

Refrigerant Charging Guidelines

Guidelines for charging the system with refrigerant.

Electrical Connections and Wiring

Field Electrical Wiring

Instructions for making field electrical connections.

General Electrical System Checks

Essential checks before system operation.

Electrical Specifications and Testing

System Test Run Procedure

Steps for initial system operation testing.

Technical System Overview

Technical Safety Precautions

Hazards and precautions for servicing.

Detailed Wiring Diagrams

HMH72 B24;HMH72 B36 Detailed Wiring Diagram

Detailed electrical wiring diagram for HMH72B24/HMH72B36.

Control Board Component Identification

HMH72 B24;HMH72 B36 Main Control Board Details

Identification of components on the main control board.

System Parameter Query and Settings

Troubleshooting and Component Verification

Cooling Mode Troubleshooting Flow Chart

Heating Mode Troubleshooting Flow Chart

Outdoor Unit Fault Code Reference

Fault Code Details and Resolutions

Table detailing fault codes and their resolutions.

Outdoor Unit Fault Code Reference

Temperature Protection Faults

Faults related to temperature protection.

Compressor Overheat Faults

Faults related to compressor overheat.

Outdoor Unit Fault Code Reference

System Overload Faults

Drive System Fault Code Reference

24 k;36 k Drive Fault Code Details

Specific drive faults for 24k/36k models.

24 k;36 k Drive Fault Code Details (Continued)

More drive faults for 24k/36k models.

48 k;60 k Drive Fault Code Details

Specific drive faults for 48k/60k models.

48 k;60 k Drive Fault Code Details (Continued)

More drive faults for 48k/60k models.

General Troubleshooting Guide

Troubleshooting Common Malfunctions

Common issues and their solutions.

LED Fault Code Indicators

HMH72 B24;HMH72 B36 LED Fault Code Interpretation

Interpreting LED indicators for faults.

Drive System Fault Code Indicators

HMH72 B48;HMH72 B60 Drive Fault Code Interpretation

Interpreting drive fault indicators.

Equipment Start-Up Procedure

Johnson Controls HMH72B36 Specifications

General IconGeneral
BrandJohnson Controls
ModelHMH72B36
CategoryHeat Pump
LanguageEnglish

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