nearby the router. After setting is made, take it away to the proper position; ③ The WiFi
account number and password of wireless router should not include Chinese characters and
spacing in the middle. In addition, the password can’t be empty.④ The WiFi of wireless
router can only use 2.4G frequency and does not support 5G frequency.
4. Q: The remote network is set well. But APP displays offline outdoors.
A: When the mobile phone switch network to access internet or the network is
disconnected to connect again, app will disconnect with the camera and display offline.
Under such condition, refresh the equipment in app setting. Or restart app.
5. Q: The equipment is on line with activities performed, but the mobile phone can’t
receive any information.
A: ① Please confirm that the APP has running on the mobile phone and “motion
detection” and “push notification” is enabled.② If the APP is IOS version, please enable
message notification in “setting-notification”.③ If the APP is Android version, please enable
the function of “permission of notification” in “setting-notification center”.
6. Q: The red light in the middle is on, why does the APP display offline?
A: Three are three types of conditions that may cause above problems:
① The network is slow. It needs to pull the view screen downwards to refresh or exit from
APP to enter again.② The WiFi signal is too weak. Please move the camera to a place with
strong WiFi signal and restart again.③ When the mobile phone is disconnected with network
such as going out from home, accessing internet from WiFi to mobile traffic, APP will
disconnect with the camera. It needs to refresh the equipment or restart APP.
十二、Attention
A) Use occasion:
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