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JPL Explore User Manual

JPL Explore
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Features:
Patented, user changeable headband from single speaker to dual* speak wearing style
Patented, universal base with slot-in cartridge drawer to accept
Bluetooth* or USB* modules (*Optional accessories - sold separately)
DECT security compliant - with security requirements of the DECT standard A, designed to
safeguard against eavesdropping
Surround Shield™ noise cancelling microphone
Sound Shield™ hearing protection
• Max100m(300)coverage
Max 30 users in 50 square meters
6-7 hours talk time (stand by ~ 50 hours)
Quick recharge time (60 to 90 mins)
Volume contol on headset
Boom arm adjustable through 270°
In use / busy light indicator on speaker housing
65mm smooth leatherette ear cushion
Padded leatherette headband cushion for all day comfort
Headset weight 80g/95g
Patented design
Full range of EHS cords available
24 month repair or replacement warranty
Thisheadsetwillautoconguretoyourdeskphone.Thecompatibilityswitchshouldbeusedinthe
alternativeposition,ifnodialtoneisheardintheheadsetwhenactive.Itwilltakeupto3minutesfor
the phone and headset to establish the optimum call quality with our Auto Setup feature, ensuring
thebestsound.Simplymakeatestexternalcallandtheheadsetwillconguretotherequired
settingsforyourphone.
IMPORTANT AUTO SET UP NOTICE
Important Safety Instructions
Thisheadsetisveryeasytouseandsetup.Foroptimaluse,westillrecommendthatyoureadthisuser
guidecarefullybeforeusingtheheadsetforthersttime.
Unpacking
Removeyourheadsetfromitspackagingandensureyouhavethecorrectspeciedaccessories.Retain
the headset box for storage of your unit, and also in the event that it needs to be returned for servicing
orrepair.
Safety
Foryourownsafety,thisproductshouldonlybeusedwithCEACAandRoHSapprovedequipment.
Usingthisheadsetwithnonapprovedequipmentcanvoidthisproductswarranty.
Maintenance
To gain optimal performance, hygiene and life-span from your headset, replace all consumable items; -
earcushions,microphonefoamwindshield(ifapplicable)every6months.
Environmental Notice
ThisheadsethasbeenmadetoCE,RoHSandWEEEstandards.Intheinterestofrecyclingraw
materials, please do not dispose of this headset in the household waste at the end of its useful
life.Disposalcantakeplaceatapprovedrecyclingordisposinglocationsinaccordancewithlocal
regulations.
Warning
Ensure that all electrical connections (including extension leads and interconnections between pieces
ofequipment)areproperlymadeandinaccordancewiththerelevantmanufacturersinstructions.
Do not continue to operate the equipment if you are in any doubt about it working normally, or if it is
damagedinanyway.Disconnectfromyourtelephoneequipmentandconsultyourdealer.
• Donotallowelectricalequipmenttobeexposedtorainormoisture.
Never push anything into holes, slots or any other opening on your headset as this could result in
fatalelectricalshock.
• Donotopentheheadsethousingasdoingsowillvoidthewarranty.
• Neverguessortakechanceswithelectricalequipment.
• Donotusethisequipmenttoreportagasleakwhileyouareinthevacinityofagasleak.
• Telephoneheadsetsarecapableofproducinghighlevelsofsound.Prolongedexposuretohigh
soundlevelscancausedamagetohearing.
• Neverallowsmallchildrentoplaywiththeheadset-smallpartsmaybeachokinghazard.
REGISTERED ADDRESS
UK Oice: JPL Telecom Limited: Unit 1, Church Close Business Park, Todber, Sturminster Newton, Dorset, DT10 1JH, UK
USA Oice: JPL Telecom Holdings LLC: 445 W Merritt Ave, Merritt Island, FL 32953, USA
www.jpltele.com
Trouble Shooting
1. Cannot hear a dial tone.
• CheckthePC/TELbutton.TELMute:PC/TELindicator–‘OFF’
• Pleasecheckthecableconnectionbetweenbaseunitandphone.
Check that the power adapter is plugged in and has power
• Pleasecheckthecompatibilityswitch.Adjustcompatibilityswitchuntilyoucanhearthedialtone.
2. Microphone volume (TX) is low / dead.
• Makesurethatthemicrophone(TX)mutefunctionisdeactivated.
Check the position of the boom arm and make sure that the microphone is placed as close as
possibletoyourmouth(approx.2ngersdistance).
• Adjustthemicrophone(TX)volumeonthebottomofbaseunit.
3. Buzzing sound on the headset
Telephone may not be fully immune to the radio transmission between your headset and base
unit.Toovercomethisproblem,movethebaseunittoatleast30cm/12”awayfromthephone.
4. Headset echoes
• Adjustthetelephone’svolume.Ifnecessary,adjustyourmicrophonevolumeontheheadsettoa
lowersetting.
5. EHS doesn’t work with the telephone
• Makesurethetelephoneiscompatiblewiththewirelessheadset.RefertotheEHSguide.
6. Headset was working, but it has stopped.
• Headsetmayneedpairingtothebaseunitagain.Refertothe‘OperatingInstructions’
• Headsetbatterymaybedead.Returntheheadsettothecradleonthebaseunitforcharging.
Formoreinformation,pleasecontact:Support@jpltele.com andsharethefollowinginformation:
- Your name
- Your phone number
- Your email address
- Phone number
- Region
- Fault with product
- Barcode serial number (found on the bottom of the base unit)
We will endeavour to respond to you within the next full working day.
Helpful Setup Videos Found Here - https://www.jpltele.com/jpl-tutorials.aspx
What’s included
Base Unit Monaural
Headband
Switch Mode Power
Supply with Multi
Country Adapters &
Telephone Cord
Microphone
Boom Arm
JPL-Explore User Manual
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JPL Explore Specifications

General IconGeneral
Quantity1
Base stationYes
Box contentsUniversal base unit, microphone boom arm, monaural headband, telephone connection cable & switch mode multi-country power adapter
Ear pad size65 mm
Cables includedRJ-9
Ear pad materialLeatherette
Manual languagesEnglish
Handheld remote controlNo
Microphone typeBoom
Microphone frequency10 - 10000 Hz
Microphone sensitivity-51 dB
Control typeButtons, Rotary
Headset typeMonaural
Product typeHeadset
CertificationUKCA, CE, FCC, RoHS, REACH
Wearing styleHead-band
LED indicatorsBluetooth, Charging, Power, Stand-by
Operating keysAnswer/end call, Bluetooth pairing, Mute, Volume +, Volume -
Volume controlRotary
Housing materialPlastic
Control unit typeOn-ear control unit
Country of originSouth Korea
Recommended usageOffice/Call center
Battery typeBuilt-in battery
Standby time50 h
Battery capacity370 mAh
Fast charging time60 min
Battery recharge time1.5 h
USB connectorMini-USB
Connectivity technologyWireless
Impedance32 Ω
Ear couplingSupraaural
Headphone frequency300 - 7000 Hz
Storage temperature (T-T)-30 - 70 °C
Operating temperature (T-T)-10 - 60 °C
Package gross weight607 g
Box dimensions (W x D x H)190 x 110 x 140 mm
Package typeBox
Package width190 mm
Package height110 mm
Package weightWeight of the packaged product in gram.
Master (outer) case width410 mm
Master (outer) case height250 mm
Master (outer) case length640 mm
Master (outer) case volume65600 cm³
Master (outer) case weight11000 g
Harmonized System (HS) code8518300090
Quantity per master (outer) case16 pc(s)
Battery life420 min
CompatibilityEHS (Full range of EHS cords available), USB*, Bluetooth*
PC connectionUSB 2.0
Microphone boom length100 mm
Weight and Dimensions IconWeight and Dimensions
Depth140 mm
Width90 mm
Height240 mm
Weight272 g

Summary

Important Safety Instructions

Trouble Shooting

Cannot hear a dial tone

Check PC/TEL button, cable connection, power, and adjust compatibility switch.

Microphone volume (TX) is low / dead

Ensure mute is off, microphone is positioned correctly, and adjust base unit volume.

Buzzing sound on the headset

Move the base unit at least 30cm/12" away from the phone to resolve interference.

Headset echoes

Adjust telephone volume or headset microphone volume to a lower setting.

EHS doesn't work with the telephone

Verify telephone compatibility with the headset and consult the EHS guide.

Connecting the Base Unit to your Desk Phone

Operating Instructions

Pairing a headset to the base unit

Steps to pair a single headset to the base unit, including light indicators.

Pairing a second headset to a base station

Instructions for pairing a second headset, including turning off the first.

Base Unit

How to Activate a Conference Call

How to Deactivate a Conference Call

Additional Accessories

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