Why does my JVC KW-XR611 say “NOT SUPPORT”?
- KKristine BrownSep 9, 2025
If “NOT SUPPORT” appears on the display and the track skips, skip to the next track encoded in an appropriate format or to the next non-copy-protected WMA track.

Why does my JVC KW-XR611 say “NOT SUPPORT”?
If “NOT SUPPORT” appears on the display and the track skips, skip to the next track encoded in an appropriate format or to the next non-copy-protected WMA track.
What does “CANNOT PLAY” mean on my JVC Car Receiver?
If “CANNOT PLAY” appears on the display, it means no tracks are stored. Import tracks to the iPod/ iPhone.
What to do if my JVC Car Receiver disc can neither be played back nor ejected?
If the disc can neither be played back nor ejected: * Unlock the disc. * Eject the disc forcibly.
What to do if JVC KW-XR611 displays “PROTECT”?
If “PROTECT” appears on the display, ensure the speaker lead terminals are properly covered with insulating tape. Then, reset the unit. If the issue persists, it's recommended to consult a JVC IN-CAR ENTERTAINMENT dealer or a company supplying kits.
Why is there static noise while listening to the radio on my JVC KW-XR611?
If you are experiencing static noise while listening to the radio, make sure the aerial is firmly connected.
Why doesn't the DAB tuner work on my JVC Car Receiver?
If the DAB tuner does not work, reconnect the unit and the DAB tuner correctly, and then reset the unit.
Why is my iPod not working with JVC Car Receiver?
If the iPod does not turn on or work, check the connecting cable and its connection. Also, update the iPod/iPhone firmware, charge its battery, reset it, and verify the setting.
Why can't I select “AM” on my JVC Car Receiver?
If “AM” cannot be selected, check the = setting.
Why is the sound distorted on my JVC KW-XR611 Car Receiver?
If the sound is distorted, try deactivating the equalizer either on the unit itself or on the connected iPod/iPhone.
Why can't I play CD-R or CD-RW on my JVC Car Receiver?
If you can't play CD-R/CD-RW discs, make sure you insert a finalized disc. If it still doesn't work, finalize the CD-R/CD-RW with the component you used for recording.
| Display Type | LCD |
|---|---|
| Bluetooth | Yes |
| USB Port | Yes |
| Max Power Output | 50W x 4 |
| Radio Tuner | AM/FM |
| Type | Receiver |
| DIN Size | Double DIN |
| Faceplate Security | Detachable |
| Tuner Bands | AM/FM |
| Equalizer | 13-band |
| AUX Input | Yes |
| HD Radio | No |
| Peak Output | 50W x 4 |
| Remote Control | Yes |
| Compatible Formats | MP3/WMA/AAC |
| Playback Formats | MP3/WMA |
| Preamp Outputs (Pair) | 3 |
| Satellite Radio | Ready |
| Display | LCD |
| Audio Input | AUX |
| Preamp Outputs | 3 (Front, Rear, Subwoofer) |
| RMS Power Output | 22 Watts x 4 Channels |
Procedure to stop playback and eject a disc from the unit.
Steps to prevent a disc from being ejected from the unit.
Instructions for stopping playback and safely removing a USB device.
Process for registering a Bluetooth device by operating the device.
How to manually search for DAB ensembles using buttons.
Method to select a pre-stored DAB service.
Procedure to store up to six DAB services into memory.
How to cycle through display information for DAB tuner.
Details on using the remote controller for DAB tuner functions.
Information on condensation issues and how to resolve them.
Guidelines for removing and storing discs properly.
Instructions for cleaning discs to ensure proper playback.
Advice on handling new discs and potential issues.
General information on basic operations and unit behavior.
Details on storing radio stations manually or automatically.
Explanation of Network-Tracking Reception and TA Standby Reception.
Warning regarding playback of DualDisc products.
General information regarding disc and USB playback capabilities.
Solutions for common general issues like no sound or unit not working.
Troubleshooting specific to FM/AM radio reception and selection.
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