30
Hints and Tips
If a problem does occur, it may often be due to something very minor. The following table 
contains various tips. If you require additional assistance
•  For UK, please call our UK Call Centre on 0344 561 1234.
•  For Ireland, please call our Ireland Call Center on 1 890 818 575.
General
Problem Solution
No power. •  Ensure the mains plug is connected.
•  Make sure that you select the ON mode.
The remote control does 
not function.
•  Use the remote control near the unit.
•  Point the remote control at the remote sensor on the unit.
•  Replace the battery in the remote control with a new one.
•  Remove any obstacles between the remote control and 
the unit.
No sound from the unit. Please try either one of the solutions below:
•  Make sure that the unit is not muted. Press the 
 or the 
VOL + / – on the remote control, or turn the – VOLUME + 
dial on the unit to resume normal listening.
•  Press   on the unit or on the remote control to switch 
the unit to standby mode. Then press the button again to 
switch the unit on.
•  Unplug the unit from the mains socket, then plug it in 
again. Switch on the unit.
The unit does not 
respond when pressing 
any buttons.
•  The unit may freeze up during use. Switch the unit o and 
then on again at the mains socket to reset the unit.
AUX mode
Problem Solution
The unit sometimes 
switches back to standby 
mode automatically. 
•  When the input signal is close to mute or the unit is idle 
for approximately 15 minutes, it will automatically switch 
to standby mode. Please increase the volume level of 
your external device.
CD
Problem Solution
Disc in place but the unit 
won’t play.
•  Make sure you’ve selected CD mode.
•  Make sure the disc label is facing up.
•  Make sure the disc is clean.
•  PAUSE mode may be activated, deactivate it.
•  Disc may be damaged or dirty; check and clean the disc.
Disc skips •  Make sure the unit is on a secure spot. Vibrations or 
jarring can cause the disc to skip.