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What’s in the Box
■ 1 Router preloaded with KeeneticOS
■ 1 Level VI energy-efficient 100–240 V power adapter
■ 1 Ethernet cable
■ 2 Phone cables
■ 1 DSL splitter
■ 1 Quick Start Guide (multilingual)
■ 1 Quick Start Guide (English)
Device Warranty
For the most up to date Warranty Information, please visit
our website keenetic.com/legal.
Your Keenetic device comes with a non-transferable 3-year
warranty from the documented date of purchase (including
your 2-year European Limited Warranty). Valid claims
in case of a defect will be honored subject to local legal
requirements.
Safety Instructions
■ Your Keenetic device is ONLY for indoor use, NEVER use
it outside.
■ Keep your Keenetic device away from water, humidity,
excessive heat, and direct sunlight.
■ Your Keenetic device and its power adapter contain
no user-serviceable parts. DO NOT OPEN.
■ Remove all protective stickers, do not block ventilation
holes, or operate in enclosed spaces.
■ ONLY use a Keenetic supplied power adapter, cease to use
any damaged adapter IMMEDIATELY.
■ Your Keenetic device can be safely wall-mounted using
two firmly attached screws on any wall strong enough
to support 4x the device weight.
What should I do if I can’t access the Initial Setup Wizard page or the
Keenetic Web Interface page?
1. Make sure that your mobile device / computer is connected to your Keenetic device via Wi-Fi
or Ethernet cable and set up to obtain an IP address and DNS servers automatically.
2. Check that you have correctly entered the appropriate Keenetic router web address: either
my.keenetic.net (recommended) or 192.168.1.1 or 192.168.2.1.
3. Reboot your mobile device / computer and your Keenetic router.
4. If the Initial Setup Wizard page is still not appearing, please follow the instructions below
to reset your Keenetic router.
What should I do if I can’t access the Internet with my Keenetic device?
1. If the Internet LED A on the Main Router is not illuminated, consult your ISP to make sure that
that service is available, and that you are using the correct connection parameters, e.g. account
login and password, authentication protocol, MAC address, etc. Make the necessary changes.
2. If the Internet LED A on the Main Router is illuminated, please check the wired or Wi-Fi
connections between your Keenetic Main Router and home devices, including any Keenetic
extenders.
What should I do if I forget my wireless password?
The default password for connecting to the Wi-Fi network can be found on a sticker on the back of
your Keenetic device. If the default Wi-Fi password has been changed and subsequently lost, the
changed password can be retrieved or reset by logging in to my.keenetic.net or in the Keenetic
Mobile Application.
What should I do if I forget my Web Interface page password?
To create a new password, please follow the instructions to restore the factory settings on your
Keenetic device in the question below.
How do I reset/restore the original factory settings on my Keenetic
device?
Make sure that your Keenetic device is connected to a power supply. Press and hold the Reset
Button B until the Status LED C begins to blink rapidly, release the Reset Button and wait while
your device restarts.
Important: After restoring factory settings, you will need to reconfigure your Internet connection.
LED Lights, Antennas, Buttons and Ports Frequently Asked Questions
1. Wi-Fi Antennas
Four precision printed dipole Wi-Fi antennas with 5
dBi gain. We recommend keeping the antennas in a
vertical position.
2. DC Power Socket F
For use with the power adapter supplied in the
package. The Keenetic device is designed for
continuous operation and does not need to be
powered off daily.
3. Network Ports 1–4
By default, these ports are intended for home
devices, but they can be reconfigured and used to
connect to the Internet.
4. DSL Port 0
The blue port, marked 0, is preconfigured for Internet
connection.
5. Reset Button B
Restores the original factory settings and resets
the administrator password. For instructions on how
to reset your Keenetic device, see the Frequently
Asked Questions section.
6. Status LED C
Solid green
— Ready for operation.
Blinking green
— Rebooting or
updating the operating system.
Rapidly blinking for 2 seconds followed by
continuous illumination
— An FN Button
or Wi-Fi Button has been pressed, and the
function assigned to that button has started.
Rapidly blinking for 2 seconds followed by
no illumination
— An FN Button or Wi-Fi
Button has been pressed, and the function
assigned to that button was stopped.
Off
— Off.
7. Internet LED A
Solid green
— Internet connection is established.
Off
— No Internet connection.
8. FN LED
By default, it indicates the status of the USB port. The
purpose of this LED can be changed in the settings.
On
— The USB device connected to the port is ready.
Off
— A compatible USB device was
not found or is not ready.
9. Wi-Fi LED D
Solid green
— Wi-Fi network enabled.
Blinking green
— Transferring data.
Blinking slowly
— Quick connection
session (WPS) in progress.
Off
— Wi-Fi network disabled.
10. Wi-Fi Control Button D
By default, this button allows you to easily add
extenders to the Keenetic Mesh Wi-Fi System, or
other WPS-compliant devices to the wireless network.
Pressing it once
— Starts a quick connection
session for adding a new device.
Pressing and holding for 3 seconds
—
Turns the Wi-Fi on or off.
You can assign other functions to this button if
necessary.
11. FN Button
By default, the button is used to safely remove drives
connected to the USB ports of your Keenetic device.
You can assign other functions to this button if
necessary.
12. USB 2.0 Port
For connecting compatible USB devices, such as
external hard drives, printers, and 3G/4G modems
with a USB interface.
The current list of compatible USB devices can be
found on the website help.keenetic.com.
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Certification Information
Keenetic Limited hereby declares that this device
is in compliance with all relevant provisions of directives
2014/53/EU, 2009/125/EC, and 2011/65/EU.
Details of the original EU declaration may be found at
keenetic.com within details on specific model pages.
This device complies with EU radiation exposure limits
set forth for an uncontrolled environment.
This equipment should be installed and operated with
a minimum distance of 20 cm between the antennas
and a person’s body.
The frequency and the maximum transmitted power for
your device, per the requirements of the EU are listed
below: Wi-Fi 2400-2483,5 MHz: 20 dBm; 5150-5350
MHz: 23 dBm; 5470-5725 MHz: 30 dBm. This device will
support DFS and TPC functionality while operating in the
5 GHz band.
This device is restricted
to indoor use only when
operating in 5150 to 5350
MHz frequency range
(channels 36 - 64).
Disposal
In accordance with European directives, your
Keenetic device, including the power adapter
and cables may not be disposed of with
general household waste. Consult your local
authority or your supplier for information
about disposal.
Notice
When you use your Keenetic device (including when you
connect your Keenetic device the first time), Keenetic
Limited will process certain personal data about you,
e.g., service tag, serial number, model name, software
version, and IP address of your Keenetic device.
For more information, please go to keenetic.com/legal.
If you are in the European Union / European Economic
Area, Keenetic GmbH will process certain personal data
about you, e.g., service tag, serial number, model name,
software version, and IP address of your Keenetic device.
Please read our Device Privacy Notice for the European
Union / European Economic Area at
keenetic.com/legal.
20 mm or longer
67 mm
3.0 mm
1.5~2.0 mm
5.0~6.0 mm
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