if you experience
Not cleaning or
removing stains (cont.)
TROUBLESHOOTING
First try the solutions suggested here for assistance and to possibly avoid a service call.
Possible Causes Solution
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for fabric type.
Not using dispenser.
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Not washing like colors together.
Not selecting Fabric Softener "On"
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged before
washing.
Fabric damage can occur if load is
tightly packed.
Incorrect dispenser Clogged dispenser.
operation
Fabric damage Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not
have been followed.
Monthly maintenance not done as
recommended.
Odors
Using wrong or too much detergent.
The suds from regular detergent can keep washer from operating
correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer's directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash temperature
to improve cleaning.
If using Normal Express cycle, wash only a few items.
U-se Heavy Du'ty Super and Heavy Duty Regular cycle for tough
cleaning.
Use dispenser to avoid chlorine bleach and Downy Ball® staining.
Load dispenser before starting a cycle.
Add detergent to basket before adding load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Always select "On", when selecting Fabric Softener. Cycles that
use spray rinsing will add additional water for proper fabric
softener dispensing when "On" is selected.
Use only liquid chlorine bleach in the bleach dispenser.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading
and unloading washer.
Always read and follow garment manufacturer's care label
instructions.
Run the Clean Washer with bleach cycle monthly.
See "Cleaning Your Washer" in Washer Maintenance.
Unload washer as soon as cycle is complete.
Use only HE detergent. Be sure to measure correctly.
Always follow the manufacturer's directions.
See "Cleaning your Washer" section.
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