PROBLEM POSSIBLE CAUSE SOLUTION
Vacuum cleaner
won’t start
Unplugged at wall outlet. Plug in firmly, press On/Off switch.
Tripped circuit breaker/blown
fuse at household service panel.
Reset circuit breaker or replace fuse.
Loose hose electrical connections. Reconnect hose ends.
Poor job of dirt
pick-up.
Full or clogged dust bag. Change bag.
Clogged airflow passages. Clear airflow passages.
Dirty filters.
Clean/change filters.
Wrong power level selected. Adjust control.
Hole in hose. Replace hose.
Worn floor nozzle. Change floor nozzle.
Canister hood open. Close and latch hood.
Vacuum cleaner
starts but shuts
off.
Hose or hood electrical
connections.
Check connections, reconnect hose ends.
Tripped thermal protector in
canister.
See THERMAL PROTECTOR (page 16).
CHECK BAG
Indicator
activates.
Full or clogged dust bag. Change bag.
Dirty filters. Clean/change filters.
Blocked airflow passage. Clear blockage from airflow passage.
Certain attachment tools.
This is normal. Light should go off when tool is
removed.
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Review this table to find do-it-yourself solutions for minor performance problems. Any
other service needed call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
TROUBLESHOOTING
WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
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