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Need help?Do you have a question about the Kenmore 970-6863 Series and is the answer not in the manual?
Record product model and serial number for future reference.
Details covered defects and specific items/conditions not covered by the warranty.
Explains implied warranties, remedies, and customer legal rights.
Instructions and illustration on where to find the product's identification plate.
Covers unpacking, installation, user servicing, and modifications.
Addresses the risk of tipping and proper installation of anti-tip devices.
Warns against children playing near the appliance and storing items above it.
Details warnings about hot surfaces, proper apparel, and fire safety.
Guidelines for safe operation of the cooktop, including pan use and unattended elements.
Precautions for using the self-cleaning cycle and cleaning the door gasket.
Safe practices for opening the oven, vent ducts, rack placement, and broiler use.
Tips for regular cleaning, use of cleaners, and ventilating hoods.
Specific warnings for broken cooktops and caution during cleaning.
Details the advantages of purchasing a Master Protection Agreement for service and maintenance.
Information on professional installation services offered by Sears for various home items.
Identifies and describes the electronic oven control and various surface element control knobs and indicators.
Details components like interior light, self-cleaning latch, racks, door handle, and warmer/storage drawer.
Lists different types of radiant elements, including single, dual, and power elements, and the smoothtop design.
Explains oven vent location, how to remove/replace racks, and proper rack positioning.
Describes different rack types and guidance for baking layer cakes.
Details how to ensure proper air circulation within the oven for optimal baking.
Explains the design of the ceramic cooktop and the transfer of heat to cookware.
Describes how radiant elements heat up, cycle, and retain heat for cooking.
Explains the function of the "ELEMENT ON" and "Hot Surface" indicator lights.
Instructions for using single radiant surface elements, including pan size and heat settings.
Explains how to use the simmer function on the left front element and provides cooking settings.
Instructions for operating the dual radiant element for different cookware sizes.
Explains the function, temperature selection, and recommended food settings for the warmer zone.
How to activate and deactivate the cooktop lockout feature to prevent accidental use.
Guidance on selecting cookware materials and shapes for optimal cooking and to prevent damage.
Details the function of the Power Element for faster boiling.
Identifies all control panel pads, indicator lights, and their functions.
Instructions for enabling silent operation and converting between Fahrenheit and Celsius.
Step-by-step guide for setting the time of day and using the minute timer function.
Instructions for setting oven temperature and enabling continuous bake mode.
Guide to setting oven lockout and programming timed/delayed bake cycles.
Instructions on how to turn the oven interior light on and off.
Detailed steps for broiling, including rack position and safety precautions.
How to use the Warm & Hold feature manually or for automatic activation after cooking.
Instructions on arranging the warmer drawer rack for different food types and sizes.
Guidelines for using the warmer drawer, including food temperature and handling precautions.
How to set the thermostat and choose appropriate temperature settings for various foods.
Step-by-step instructions for removing and reinstalling the warmer drawer.
Key precautions and steps to take before initiating a self-cleaning cycle.
Instructions for initiating immediate or delayed self-cleaning cycles.
What to do when the self-clean cycle is finished or needs to be stopped.
Detailed guide on cleaning different parts of the appliance like glass, plastic, stainless steel, and enamel.
Instructions and safety tips for replacing the oven light bulb.
Recommends using CookTop® cleaner for light and heavy soil, and how to handle specific spills.
Lists items and materials that should not be used on the ceramic glass cooktop to prevent damage.
Specific warnings regarding the use of aluminum foil and utensils on the cooktop.
Instructions for removing, replacing, and caring for the lift-off oven door.
How to adjust the oven's temperature calibration for more accurate cooking.
Addresses issues like the range not being level, difficulty moving it, and surface element problems.
Helps diagnose problems with the oven not operating, error codes, and excessive smoking.
Solutions for poor baking results, self-cleaning issues, and cooktop marks/scratches.
Information on Sears' in-home repair services for appliances and systems, including contact details.
Details on repair services for smaller items and ordering parts, with contact information.
Contact information for purchasing a Sears protection agreement.
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