51
TROUBLESHOOTING
Problem
Steering not
accurate
Frequent
punctures
Possible Cause
Remedy
- Wheels not aligned in frame
- Headset loose or binding
- Front forks or frame bent
- Stem wedge bolt not tight
- Inner tube old or faulty
- Tire tread/casing worn
- Tire unsuited to rim
- Tire not checked after
previous puncture
- Tire pressure too low
- Spoke protruding into rim
- Align wheels correctly
- Adjust/tighten headset
- Take bike to a bike shop
for possible frame
- Tighten stem bolt
realignment
- Replace Inner tube
- Replace tire
- Replace with correct tire
- Remove sharp object
embedded in tire
- Correct tire pressure
- File down spoke
CAUTION: CALL CUSTOMER SERVICE AT 800-451-KENT OR
CONSULT A PROFESSIONAL BICYCLE MECHANIC WITH ANY
QUESTIONS ON REPAIRS OR MAINTENANCE.
Problem
Motor is not
working
Motor works
intermittently
Motor is powerless
Possible Cause
- Run out of battery
- Controller is broken
- Motor was too hot
Remedy
- Charge the battery
- Repair or replace motor
or battery
- Wait a few minutes
- The connector of motor is
loose
- Voltage of the battery is too
low, the controller starts low-
voltage protection
- Line resistance is too huge
- Voltage of the battery is too low
- Motor is damaged
- Reconnect the motor
- Charge the battery or
replace the battery
- Check and repair the
circuit
- Charge the battery or
replace with a new one
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