Keurig B100 - Troubleshooting

13
TROUBLESHOOTING
SITUATION SOLUTION
Brewer Does Not Have Power Check to be sure it is plugged in securely.
Plug into a different outlet.
Reset circuit breaker if necessary.
Brewing a Partial Cup Ensure Exit Needle is not clogged.
Clean K-Cup Holder Assembly if necessary
and rinse under faucet (See page 9).
If problem persists, call Customer Service
at 1-866-901-BREW (2739).
Water Fill Indicator is Flashing Blue Brewer is empty, add water.
Green “Ready” Light is on, Open and close Brew Drawer. Green light
but you can’t Brew will flash. Push the Brew Button.
The Brew Button is disabled if the
user does not brew within 60 seconds of
closing the Brew Drawer. This prevents
accidental activation.
Red “Not Ready” Light Flashing and De-scale Brewer following procedure
Yellow Light on Water Indicator is Flashing on page 10.
If lights persist, water level sensor is
blocked call Customer Service at
1-866-901-BREW (2739) and turn off.
Red “Not Ready” Light Flashing and Turn off Brewer and call Customer
Red Light on Water Indicator Solid Service at 1-866-901-BREW (2739).
or Flashing
Slight Plastic or Metallic Smell in Follow procedure to eliminate this smell
Coffee, Tea or Hot Water on page 12 of this guide
SECTION 5
(Less than 6 oz.)