Keysight 53220A - Page 290

A 53220A/53230A Error Messages
290 Keysight 53220A/53230A User’s Guide
Device specific errors
-310
System Error;
internal software error
At power-on, the firmware is unable to obtain information from the
instrument’s non-volatile memory to complete initialization. Cycle
power again. Contact Keysight if the error remains.
-310
System Error;
failed to erase calibration
data in PIC EEProm
For system errors related to erasing, reading, or writing calibration data,
verify that the instrument has the latest firmware revision installed.
Firmware updates can be located beginning at the “Technical Support”
tab at www.keysight.com/find/53220A or www.keysight.com/find/
53230A. If the error condition remains, contact Keysight.
-310
System Error;
failed to erase system
information in PIC EEProm
For system errors related to erasing, reading, or writing system
information, verify that the instrument has the latest firmware revision
installed. Firmware updates can be located beginning at the “Technical
Support” tab at www.keysight.com/find/53220A or www.keysight.com/
find/53230A. If the error condition remains, contact Keysight.
-310
System Error;
I2C Comms Failure
I2C related errors if they occur, will occur most often during boot up
when power is cycled. If this type of error occurs cycle power again. If
the error remains, contact Keysight with a complete description of the
error message.
-313
Calibration memory lost;
memory corruption detected
The instrument was unable to reference calibration data in non-volatile
memory. Perform a recalibration.
-313
Calibration memory lost;
due to firmware revision
change
The instrument’s calibration data has been erased following a
instrument firmware update. Recalibration of the instrument is required.
-314
Save/recall memory lost;
memory corruption detected
The instrument state saved by the *SAV? command in non-volatile
(flash) memory has been lost.
-314
Save/recall memory lost;
due to firmware revision
change
The instrument state saved by the *SAV? command in non-volatile
(flash) memory has been lost due to a firmware update.
-315
Configuration memory lost;
memory corruption detected
User-preference settings such as I/O settings, the reference oscillator
setting, measurement time out setting,... have been lost.
-315
Configuration memory lost;
due to firmware revision
change
User-preference settings such as I/O settings, the reference oscillator
setting, measurement time out setting,... have been lost due to a
firmware update.
Table A-1 53220A/53230A error message descriptions. (continued)
Code Message Description