Do you have a question about the KING CANOPY Universal 10ft X 27ft and is the answer not in the manual?
Critical safety measures and usage restrictions to prevent damage and hazards.
Procedure for reporting and receiving replacement for missing or defective parts.
Details of the limited warranty coverage and claim process for canopy components.
Process for returning defective products, including authorization and inspection.
Warnings and limitations regarding canopy performance under adverse weather conditions.
How to obtain replacement parts after the warranty period expires.
Conditions and procedures for returning products, including restocking fees.
Guidelines for safe usage, maintenance, and storage of the canopy unit.
This document outlines the assembly, usage, maintenance, and warranty information for a King Canopy unit, a temporary outdoor shelter designed for various purposes.
The King Canopy is a portable, temporary structure designed to provide shelter from the sun and light weather conditions. It consists of a metal frame and a fabric cover, offering a shaded area for outdoor activities, events, or storage. The canopy is intended for temporary use and is not recommended as a permanent structure. Its primary function is to create a protected space outdoors, offering versatility for different needs. The design emphasizes ease of assembly and disassembly, making it suitable for occasional use.
The King Canopy is designed for straightforward assembly and use. The process begins with the frame assembly, where various pipes and connectors are joined to form the roof structure. The manual provides detailed illustrations and instructions for this stage, including how to differentiate between roof rafters and legs. Once the frame is assembled, the cover is attached. The cover assembly involves unfolding the fabric and securing it to the frame using elastic ball straps. These straps are designed to be inserted through grommets in the cover and wrapped around the poles, providing a snug and finished appearance. The manual offers a step-by-step guide for attaching the cover, starting from the corners and proceeding in a zigzag pattern along the sides, front, and back.
After the cover is in place, the legs are connected to the roof assembly. The manual specifies the order of insertion for the pipes into the connectors and emphasizes the importance of attaching the foot pads for stability. Curtain clips are also provided to secure the drawstring sewn into the cover to the legs, ensuring the cover remains taut and in place.
A critical aspect of using the King Canopy is proper anchoring. The manual strongly advises that the canopy MUST BE securely anchored to the ground to prevent damage from winds. It explicitly states that the canopy can act like a kite in the wind if not properly secured, leading to the frame twisting, legs falling, and the canopy collapsing. The recommended anchoring method involves screwing anchors into the ground at least 36 inches from each leg, leaving 2 inches between the ground and the anchor's eye. A cable or rope is then tied around the connector at the top of each leg and secured to the anchor. The anchors should be screwed further into the ground until the eye is flush, tightening the rope. The manual stresses the importance of frequently checking and tightening the ropes to maintain maximum stability and protect against wind damage.
The canopy is designed to be a temporary structure, and users are advised to remove the cover from the frame if severe winds are expected to prevent damage. This highlights the importance of user discretion and proactive measures in adverse weather conditions.
Proper maintenance is crucial for extending the lifespan of the King Canopy and ensuring safe operation. The manual provides several "DO NOT" precautions that users must follow.
Regarding the fabric cover, it is essential to keep all flame and heat sources away from it, as the tent fabric will burn if left in continuous contact with any flame source. Therefore, cooking underneath or near the canopy, storing or using flammable liquids, or igniting/storing fireworks underneath or near the canopy are strictly prohibited.
Cleaning the cover requires specific methods:
To prevent damage and maintain the cover's integrity, users must:
In anticipation of storms or severe weather, users are advised to REMOVE the canopy cover or, if possible, disassemble the entire canopy unit. Similarly, any accumulated rainwater, snow, and ice must be removed from the canopy cover.
The manual also includes information on warranty and defective parts. For missing or defective parts upon receipt, customers are instructed to contact PIC America, LTD. within 30 days of purchase, providing proof of purchase and photos of the defective part. A one-year limited warranty covers all King Canopy components against defects in material and workmanship. For warranty claims, customers must obtain a return authorization number (RA) and return the defective part. Replacement parts are shipped after the defective part is received and inspected.
For non-warranty replacement parts, customers can purchase them directly from King Canopy. The manual also provides a note on the ball straps, indicating that they are long enough to accommodate various cover lengths. If a tighter fit is needed, users can shorten the straps by tying an additional knot in the cord, sliding the ball up to reveal the knot, and then sliding it back down to secure it.
The overall emphasis on maintenance is to ensure the safety of the users and the longevity of the product, reinforcing its temporary nature and the need for careful handling, especially in varying weather conditions.
| Dimensions | 10ft x 27ft |
|---|---|
| Material | Polyethylene |
| Frame Material | Steel |
| Color | White |
| Water Resistance | Water Resistant |
| UV Protection | Yes |
| Type | Canopy |
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