Kinsa Smart Ear User Manual

How to maintain the accuracy of your Smart
Ear
We developed and tested our thermometers for maximum accuracy around typical human body
temperatures ranges:
 Between 95 ℉ and 107.6 ℉
 Between 35 ℃ and 42 ℃
If you notice or suspect inaccurate readings from your Smart Ear, follow these steps to fix the
issue:
1. Make sure the tip of the Smar Ear thermometer is clean. First, remove the cap. Using a
cotton swab with alcohol, gently circle it around the inner sensor area at the tip of the
Smart Ear. Be sure to clean the inner flat surface of the sensor - not just the rim (see
picture below).
2. To ensure an accurate temperature reading for children 1 year or older, and adults, gently
tug the ear straight up and back, then snugly insert the tip into the ear canal and press the
large button. Per the U.S. Mayo Clinic, digital ear thermometers aren't recommended for
newborns.
3. Remove the batteries for one minute and then reinsert them. This will allow the Smart
Ear’s internal components to reset which can fix accuracy issues.
4. Lastly, perform a factory reset your Smart Ear by holding down the large power button
and the small button on the left side for about ten seconds. Let it power all the way off
before you pair and take a new reading.

Kinsa Smart Ear Specifications

General

Brand	Kinsa
Model	Smart Ear
Category	Thermometer
Language	English

Summary

Maintaining Smart Ear Accuracy

Cleaning and Proper Usage for Accuracy

Ensure a clean tip, proper ear insertion technique, and device stillness for accurate temperature readings.

Resetting the Smart Ear for Accuracy

Resolve accuracy issues by performing battery removal or factory resets on the Smart Ear device.

Smart Ear Setup and Pairing

Initial App and Bluetooth Setup

Guide to downloading the Kinsa app, enabling Bluetooth, and following prompts to pair the thermometer.

Troubleshooting Smart Ear Pairing

Steps to resolve common Bluetooth pairing problems, including resets and timeout issues.

iPhone Connection Troubleshooting

iPhone Pairing and Connection Steps

Steps to update the app, remove old pairings, reset the device, and re-establish connection on iPhone.

Android Setup and Reading Troubleshooting

Android Connection and Pairing Guide

Instructions for Android users to update the app, remove devices, reset, and pair the Smart Ear.

Android PIN Message and Smart Lock

Resolving "Smart Lock" PIN issues during Android pairing by managing phone security settings.

Android Audio and App Settings Optimization

Optimizing Android audio settings and updating the Kinsa app for setup and reading accuracy.

General Troubleshooting and Reading Tips

Tips for Accurate Readings Post-Setup

Advice on avoiding activities that affect temperature and ensuring device stillness during readings.

Rebooting Smartphone for Glitches

Rebooting the smartphone to clear temporary settings or glitches affecting device performance.

iOS Setup and Reading Troubleshooting

iOS Connection and Pairing Steps

Steps for troubleshooting iOS connections, including checking physical connections and audio settings.

iOS Audio and App Settings Optimization

Configuring iOS audio settings and updating the Kinsa app for optimal setup and reading accuracy.