16
TROUBLESHOOTING
IMPORTANT: Before you call for service, check the list of problems and solutions below:
1. Sparkling Beverage Maker does
not work:
• You might be out of CO
2
; replace your
CO
2
Carbonator by exchanging it for a
full SodaStream 60L CO
2
Carbonator.
If you have a Mini CO
2
carbonator
installed: bring your empty Mini CO
2
Carbonator to a participating retailer and
swap it for a FULL 60L Carbonator.
• Check that the carbonating bottle has
been lled up with water to the ll line.
• Ensure that the Sparkling Beverage Maker
is always in the upright position.
• CO
2
Carbonator may be loose. Do
not use tools. Detach the bottle, open
the rear cover, and retighten the CO
2
Carbonator. Apply rm pressure but do
not over tighten. If the CO
2
Carbonator
is already rmly in place, it may be empty.
Replace with a full 60L SodaStream CO
2
Carbonator.
WARNING: Use caution when removing
carbonator as it may be very cold.
2. Cannot pull bottle loader tab:
• Make sure carbonation lever is in its fully
upward position.
• Pull bottle loader tab rmly towards you.
3. Cannot install the carbonating bottle:
• Make sure the carbonation lever is in its
fully upward position.
• Pull the bottle loader tab toward you
until it clicks.
• Insert bottle into Snap-Lock
• Push bottle up and back until it locks.
4. You hear CO
2
escaping from
the bottle during carbonation:
• Bottle may not be properly attached.
Allow the Sparkling Beverage Maker
to nish the carbonation process and
then you can detach the bottle and
reconnect it following the instructions
in the “Making sparkling water” section.
• It is normal to hear a small amount
of CO
2
discharge at the end of the
carbonating process.
5. You want to re-carbonate a drink
that was already carbonated:
WARNING: Never carbonate again
after you have added the flavor. You
may recarbonate only unflavored
sparkling water.
6. If your Sparkling Beverage Maker
continues to release CO
2
after
carbonation is nished:
WARNING: Do not remove the cylinder
or the bottle. Leave the Sparkling Beverage
Maker in an upright position. Do not touch
it until you no longer hear CO
2
escaping.
When the Sparkling Beverage Maker is
no longer releasing CO
2
, remove the
carbonating bottle, and call for service.
See “Warranty” section for more
information.
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