KitchenAid KSSS36QKX00

Questions and Answers

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Joanna SimpsonAug 20, 2025
Why is my KitchenAid Refrigerator compartment too cold?
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  Karen MillerAug 21, 2025
  If your KitchenAid Refrigerator compartment is too cold, here are some possible causes: * The refrigerator control may be set too cold. Try setting it to a higher temperature. * The refrigerator thermistor could be malfunctioning. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * The air door might be stuck open or inoperative. Look for ice or other blockages in the air door. Run a diagnostics test to operate the air door. Check for proper DC input voltage. If the voltage is normal and the door still won't operate, replace the air door. * The air door seal might be missing or damaged. Repair or replace the seal. * There could be an issue with the main PC board. Run a diagnostics test to operate the air door.
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Fernando PhillipsAug 25, 2025
Why is my KitchenAid Refrigerator freezer too cold?
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  David HesterAug 25, 2025
  If your KitchenAid Refrigerator's freezer compartment is too cold: * The freezer control may be set too cold. Set it to a higher temperature. * The refrigerator may be operating in Max Cool or Automatic Max Ice Mode. This is normal operation. * The freezer thermistor might be faulty. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * There might be no evaporator fan motor feedback. The fan motor will run at 3000 rpm.
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Alyssa McbrideAug 28, 2025
What to do if the 'Call Service' icon lights up on my KitchenAid Refrigerator?
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  lisarubioAug 28, 2025
  If the "Call Service" icon lights up and/or the alarm is activated on your KitchenAid Refrigerator, it could be due to several reasons: * The main control board may be overheating, possibly due to blocked condenser airflow or a malfunctioning condenser fan motor. Check these components. * The refrigerator temperature might be above 48°F or the freezer above 15°F for more than 3 hours. In this case, run diagnostics to test all components. * Both thermistors might have failed. Run diagnostics and test the thermistors and their leads. * There might be no feedback from the evaporator fan motor. Run diagnostics and test the fan motor and its wiring.
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Joshua JohnsonSep 1, 2025
What to do if the condenser fan runs but the compressor won't start on my KitchenAid KSSS36QKX00?
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  shannonthomasSep 1, 2025
  If the condenser fan runs but the compressor won't start on your KitchenAid Refrigerator, the following could be the issue: * There may be no DC control voltage from the main PCB to the inverter board. * The control voltage wires may be loose or reversed. Check the connections and repair as needed. * There may be an issue with the compressor. * There may be an issue with the inverter board.
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Kimberly JacksonSep 4, 2025
Why does my KitchenAid KSSS36QKX00 run too long?
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  thomasjenniferSep 4, 2025
  It is normal for your KitchenAid Refrigerator to run for extended periods. It is designed to run almost constantly at the lowest possible compressor speed because starting and stopping the compressor uses more power than continuous low rpm operation.
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Kenneth KennedySep 8, 2025
How to fix no temperature display and no interior lights on my KitchenAid KSSS36QKX00 Refrigerator?
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  Jonathan DeleonSep 8, 2025
  If there is no temperature display and no interior lights on your KitchenAid Refrigerator, consider these possibilities: * The unit may be set to Holiday Mode. Press the Holiday Mode key to cancel this operation. * Either door may have been open for over 10 minutes. Close the door and/or check the door switches.
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Patrick ElliottNov 12, 2025
Why is my KitchenAid Refrigerator compartment too warm?
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  Cassandra JonesNov 12, 2025
  If your KitchenAid Refrigerator compartment is too warm, there are several potential causes: * The refrigerator control might be set too warm. Try setting it to a lower temperature. * There might be an issue with the refrigerator thermistor. Check the wires and connectors. Run diagnostics, and if the thermistor is indicated as defective, confirm with an ohms test. * The air door could be stuck closed or inoperative. Look for ice or other blockages. Run a diagnostics test to operate the air door. * The evaporator fan motor may not be running. Run a diagnostics test to operate the evaporator fan motor. Check for a blocked fan blade and repair if necessary. Check for 5-17vdc from pin P7-9 to P7-10; if the voltage is correct, replace the motor. * There could be blocked airflow. Chec...
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Melinda HendersonNov 16, 2025
Why is my KitchenAid KSSS36QKX00 Refrigerator freezer compartment too warm?
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  Lori CaldwellNov 16, 2025
  If your KitchenAid Refrigerator's freezer compartment is too warm, consider the following: * The freezer control might be set too warm. Set it to a lower temperature. * The freezer thermistor may be faulty. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * The evaporator fan motor might not be running. Run a diagnostics test to operate the evaporator fan motor. Check for a blocked fan blade and repair as necessary. Check for 5-17vdc from pin P7-9 to P7-10; if the voltage is correct, replace the motor. * The condenser fan motor may not be running. Check for a blocked fan blade and repair as necessary. * Frost may be blocking the evaporator. Run diagnostics to operate the defrost system, and test the defrost h...

Summary

General Information and Safety

Safety First

Provides essential safety warnings and guidelines for operating and servicing the appliance.

Electrical Safety and Grounding Requirements

Details safe practices for connecting and grounding the refrigerator's electrical system.

Installation Procedures and Requirements

Product Dimensions and Openings

Provides detailed measurements of the refrigerator for proper installation planning and cabinet openings.

Anti-Tip Requirements

Outlines necessary steps to prevent the refrigerator from tipping over during installation and use.

Theory of Operation

Electronic Temperature Control System

Explains the function and features of the refrigerator's electronic control panel and temperature management.

Compressor and Inverter System

Describes the operation, protection, and testing procedures for the compressor and its inverter.

Component Access and Servicing

Component Locations Guide

Illustrates and labels the location of key internal and external components for easy identification.

Removing the Evaporator and Defrost Heater

Details the procedure for safely removing the evaporator assembly, defrost heater, and bimetal.

Component Testing Procedures

Thermistor and Fan Motor Testing

Explains how to test the resistance and voltage of thermistors and fan motors for accurate diagnostics.

Compressor & Inverter Testing

Outlines the steps to test the compressor and inverter for proper function and electrical integrity.

Diagnosis and Troubleshooting

Using the Diagnostics Mode

Instructions on how to enter and use the refrigerator's diagnostic mode to check component operations.

Troubleshooting Common Problems

A chart correlating common refrigerator problems with their possible causes and test procedures.

Wiring Diagrams and Electrical Schematics

Side-by-Side Model Wiring Diagram

Provides a detailed schematic of the electrical connections for side-by-side refrigerator models.

Cooling Circuit Strip Circuits

Illustrates the specific wiring for the cooling circuit, focusing on the compressor's electrical path.

Product Support and Warranty Information

Warranty Assistance Contact Details

Lists contact phone numbers and resources for product specifications and warranty assistance in the US and Canada.

KitchenAid KSSS36QKX00 Specifications

General

Brand	KitchenAid
Model	KSSS36QKX00
Category	Refrigerator
Type	Side-by-Side
Total Capacity	36 cu. ft.
Ice Maker	Yes
Color	Stainless Steel
Energy Star Certified	Yes
Counter Depth	Yes
Water Dispenser	Yes