41
EN
Problem Possible cause Solution
The espresso is too light. The powder in the sieve
was not attened.
Press the powder rmly
next time.
Too little powder. Adjust the amount of
powder (see: Frequently
Asked Questions).
The powder is too
coarse.
Use ner powder.
The espresso is too dark. The powder in the sieve
was pressed too hard.
Don't press the powder
so rmly next time.
Too much powder. Adjust the amount of
powder (see: Frequently
Asked Questions).
The sieve is dirty. Clean the sieve.
The powder is too ne. Use coarser powder.
The water outlet is
clogged.
Clean the water outlet.
The portalter cannot be
locked properly.
Too much powder. Adjust the amount of
powder (see: Frequently
Asked Questions).
The holder is defective. Contact a specialist
company.
The coee can be
prepared normally, but
there is no milk froth.
The steam outlet is
blocked.
Clean the steam outlet
with a small cleaning
brush.
Clean the steam pipe
by adding a vinegar
and water solution to
the water tank (see:
Frequently Asked
Questions).
The pump does not draw
water.
The water tank is not
seated properly.
Insert the water tank
correctly into the device.
There is air in the hose. When the pump is
running, turn the dial
and drain a sucient
amount of water.
Note: If you cannot nd the cause of the malfunction, contact a specialist
company and do not attempt to repair or disassemble the device yourself.