40
EN
What should you do if no steam comes out of the steam attachment?
• In most cases, the reason is that the steam pipe and the steam attachment
were not cleaned after the milk was frothed and milk residues are blocking the
steam pipe.
• Try cleaning the tube with a small cleaning brush.
• If that doesn't help, put vinegar and water in a ratio of 1:1 in the water tank.
Then start the steam function to clean the steam pipe. Then rell with fresh
water and then start the steam function again.
• If the problem still persists, please contact customer service.
TROUBLESHOOTING
Problem Possible cause Solution
Liquid runs out of the
attached portalter.
Residue on the seal. Remove the residue.
The powder is too ne. Use coarser powder.
The powder has been
compressed too much.
Don't push the powder
too hard into the sieve.
The seal is old. Contact a specialist
company.
The portalter cannot
be locked properly and
liquid will spill out of
the top of the attached
portalter.
Too much powder in the
sieve.
Adjust the amount of
powder (see: Frequently
Asked Questions).
Residue on the seal. Remove the residue.
The powder is too ne. Use coarser powder.
Cold espresso. The indicator lamp does
not light up.
Coee preparation starts
when the indicator light
comes on.
The device was not
preheated.
Wait until the device has
heated up before you
start preparing coee.
The coee cup was not
preheated.
Preheat the coee cup.
The pump is making
unusual noises.
No water in the tank. Fill the tank with water.
The tank is not seated
properly.
Insert the tank properly.