36 www.kodak.com/go/support
7 Troubleshooting
When you have questions about your photo printer, start here. Additional technical
information is available in the ReadMe file located on the Kodak EasyShare software
CD. For updates to Troubleshooting information, visit
www.kodak.com/go/printerdocks.
Printing problems
If... Try the following
Paper does not
feed
(Paper light may
glow steady red)
IMPORTANT:
Use only Kodak color cartridge & photo paper kits for
your photo printer. Do not use inkjet paper.
■ The paper tray may be empty. Load paper (page 5), re-install the paper
tray, then press .
■ Check the paper:
1 Remove the paper tray (page 6).
2 Inspect the paper supply: make sure paper is not damaged in any
way, or removable tabs have not been detached. Reload with new
paper if necessary.
3 Carefully “fan” the paper to keep the sheets from sticking together.
4 Reload the paper tray. Do not exceed the fill line.
5 Re-install the paper tray, then press to resume printing.
■ Clean the paper feed roller (page 34).
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