52 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Battery life is short ■ Make sure the correct battery type is installed (see page 61).
■ Wipe the conta cts with a clean, dry cloth before in serting a
battery in the camera.
■ Insert a new or charged battery (see pag e 1).
You cannot take a
pictu re
■ Turn the camera off, then on again.
■ Depress the Shutter button all the way (see page 5).
■ Insert a new or charged battery (see pag e 1).
■ Memory is full. Transfer pictures to the computer (see page 46),
delete pictures (see pa ge 15), or in sert ano th er c ard.
Error message appears
on LCD
■ Turn the camera off, then on again.
■ Remove the memory card.
■ Turn off the camera. Remove the battery. Wipe the contacts with
a clean , dry cloth.
■ Insert a new or charged battery.
■ If the problem still exists, get help (see page 55).
Memory card not
recog nized o r camera
freezes with card
■ Card may be co rr upted. Format th e card in the camer a ( see
page 37).
■ Use an oth er m emor y c ard .
Cannot find th e
desired p icture/video
■ To view p ictures on a card or in internal memo ry, see page 14.
Status Solution
Pictures d o not
transfer to computer
■ See Help in EasyShare software.
Slide Show does not
run on an external
video device
■ Adjust the camera Video Out setting to NTSC or PAL (see
pa ge 36).
■ Make sure the external device settings are correct. (See the
device’s user’s guide).
Status Sol ut ion
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