Troubleshooting
14 www.kodak.com/go/aiosupport
Getting help on the Web
For more troubleshooting information:
Get help with wireless networking. www.kodak.com/go/inkjetnetworking
Troubleshoot common problems. www.kodak.com/go/troubleshooting
Search our knowledge base of FAQs 
(Frequently Asked Questions).
www.kodak.com/go/espC315support
Download the latest firmware and 
software for optimal printer performance.
www.kodak.com/go/espC315downloads
Check the Extended User Guide for 
detailed instructions and the 
recommended system requirements
www.kodak.com/go/manuals
Get help with problems you cannot 
resolve.
Contact Kodak at www.kodak.com/go/contact 
and have the following information available: 
– KODAK Service Number (located inside 
the printer when you open the printer 
access door)
– Printer model number (located on the 
control panel)
– Computer model, operating system, and 
version of Home Center Software