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Koehler K19404 - Troubleshooting; Unit Does Not Power up; Unit Is on and Keeps Resetting into Start up Routine; Service

Koehler K19404
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K19404, K19494 Dropping Point Apparatus
Operation and Instruction Manual
K19404, K19494-Manual -14-
8 Troubleshooting
WARNING: Troubleshooting procedures
involve working with high voltages and/or
temperatures which may result in personal injury
or death, and should only be performed by trained
personnel. Please do not hesitate to contact
Koehler for assistance.
8.1 Unit does not power up
Establish that the socket outlet is providing
proper and adequate voltage.
Check if Overpower Protection circuitry located
directly behind the temperature controller inside
the front tray has been activated.
Check if line switch is in the ON position.
Check fuse on wattstat.
If problem persists, please call the Koehler
technical service department for assistance.
8.2 Unit is on and keeps resetting into
start up routine
For 230V units, make sure that the socket outlet
is greater than 215V.
Check if there is a steady and reliable power
source.
Make sure the connector plug on the rear panel
is firmly plugged in.
9 Service
Under normal operating conditions and with
routine maintenance, the K19494 Dropping Point
Apparatus does not require service. Any service
problem can be quickly resolved by contacting
Koehler’s technical service department either by
letter, phone, fax, or email. In order to assure the
fastest possible service, please provide us with the
following information.
Model Number: ____________________
Serial Number: ____________________
Date of Shipment: ____________________
10 Storage
This laboratory test instrument is equipped with
electrical components. Storage facilities should be
consistent with an indoor laboratory environment.
This testing equipment should not be subjected to
extremes of temperature and/or moisture. This
equipment was shipped from the factory in a
corrugated cardboard container. If long term
storage is anticipated, re-packing the instrument in
a water-resistant container is recommended to
ensure equipment safety and longevity.
11 Warranty
We, at Koehler, would like to thank you for your
equipment purchase, which is protected by the
following warranty. If within one (1) year from the
date of receipt, but no longer than fifteen (15)
months from the date of shipment, Koehler
equipment fails to perform properly because of
defects in materials or workmanship, Koehler
Instrument Company, Inc. will repair or, at its sole
discretion, replace the equipment without charge
F.O.B. its plant, provided the equipment has been
properly installed, operated, and maintained.
Koehler Instrument Company must be advised in
writing of the malfunction and authorize the return
of the product to the factory. The sole
responsibility of Koehler Instrument Company and
the purchaser’s exclusive remedy for any claim
arising out of the purchase of any product is the
repair or replacement of the product. In no event
shall the cost of the purchaser’s remedy exceed
the purchase price, nor shall Koehler Instrument
Company be liable for any special, indirect,
incidental, consequential, or exemplary damages.
KOEHLER INSTRUMENT COMPANY, INC.
DISCLAIMS ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE. Please save the
shipping carton in the event the equipment needs
to be returned to the factory for warranty repair. If
the carton is discarded, it will be the purchaser’s
responsibility to provide an appropriate shipping
carton.