K19404, K19494 Dropping Point Apparatus
Operation and Instruction Manual
K19404, K19494-Manual -15-
12 Returned Goods Policy
To return products for credit or replacement,
please contact Koehler Customer Service with
your purchase order number, our packing
list/invoice number, the item(s) to be returned and
the reason for the return. You will be issued a
Returned Authorization (RA) number, which must
be prominently displayed on the shipping
container when you return the material to our
plant. Shipping containers without an RA number
prominently displayed will be returned to the
sender. Goods must be returned freight prepaid.
Returns will be subject to a restocking charge, the
application of which will depend upon the
circumstances necessitating the return. Some
returns cannot be authorized, including certain
products purchased from outside vendors for the
convenience of the customer, products
manufactured on special order, products shipped
from the factory past ninety (90) days, and
products which have been used or modified in
such a way that they cannot be returned to stock
for future sale.
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