One-Year Warranty - For Mexico (cont.)
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Troubleshooting Procedures
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms Probable Causes Recommended Action
1. Whirlpool does not
start/stop.
A. No power to pump motor. A. Set/Reset GFCI or ELCB breaker;
check wiring. If the problem
persists, refer to installer/dealer.
B. Air actuator does not work. B. Check air tube connections. Replace
air actuator. Refer to
installer/dealer.
C. Pump motor does not work. C. Replace pump motor. Refer to
installer/dealer.
2. Motor starts, but all jets
are not functioning.
A. Jet is closed. A. Rotate jet trim counterclockwise to
open.
B. Jet not installed correctly. B. Reinstall jet; check for O-ring
damage.
C. Jets are blocked. C. Remove blockage.
3. Whirlpool stops by itself. A. GFCI or ELCB trips. A. Identify source of fault and correct.
If problem persists, refer to
installler/dealer.
B. Suction is blocked. B. Remove obstruction.
C. Jets are blocked. C. Remove blockage.
D. Motor overheated and
protectoin device activated.
D. Check for blockage at motor vents.
Remove bloackage and allow motor
to cool.
Check for suction blockage.
Remove blockage and allow motor
to cool.
Check for jet blockage. Remove
bloackage and allow motor to cool.
4. Noisy operation. A. Pump banding straps have not
been cut. (models with wooden
support blocks only)
A. Cut pump banding straps with tin
snips.
B. Dry or dislodged jet O-ring
(squeal).
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
5. Heater does not operate. A. No power to heater. A. Set/Reset GFCI or ELCB breaker.
B. Water temperature exceeds 104°
F (40° C).
B. Allow water to cool; heater will
re-engage.
C. Heater does not work. C. Replace heater. Refer to
installer/dealer.
Kohler Co. 7 1010997-5-F
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